Canadian Underwriter

Topic Technology

News Risk ManagersTechnology

At-home workers need to prevent these people from using their computers

April 29, 2020 by Greg Meckbach

Brokerages looking to manage their own cyber risk and advise commercial clients about their cyber risks should look to one major golden rule when employees work from home during the COVID-19 pandemic. “Your family members should not be using your

News Technology

Are brokers affected by an urban-rural connectivity gap?

April 24, 2020 by Greg Meckbach

Rural clients should be able to access the Internet at high enough speeds for brokers to offer them digital services, says one Alberta broker. “I would say there is no issue,” said Rob Barros, chief technology officer and chief communications

News Technology

Four opportunities COVID provides for fintechs

April 23, 2020 by Greg Meckbach

The COVID-19 pandemic is putting renewed emphasis on digitizing of insurance processes including payments, claims, applications and signatures, a Canadian fintech venture capital executive suggests. “This is a good opportunity for fintech, because the acceleration of innovation in financial institutions

News Technology

How COVID-19 is ramping up insurance needs for telemedicine

April 22, 2020 by Jason Contant

COVID-19 has sharply increased the demand for telemedicine in Canada, and with it comes emerging risks and possible unexpected gaps in coverage for clients. Telemedicine – or using video, audio and other technologies to deliver preventive, diagnostic and treatment services

News BrokersCommercialCyberEmerging RisksTechnology

How to protect your clients from cybercriminals cashing in on COVID-19

April 8, 2020 by Jason Contant

Brokers advising clients on cyber insurance during the COVID-19 pandemic will want to make sure there is an appropriate loss of income coverage under the policy, similar to other lines of insurance, a specialist insurer said recently. “If we were

News Technology

This $40 product could solve some work-from-home bandwidth problems

April 7, 2020 by Greg Meckbach

Brokerages who are running into computer or telephone problems because they sent workers home during the pandemic could get useful tips from major technology vendors. For example, Extreme Networks Inc. advises its own workers not to rely on their WiFi

Feature ClaimsClaims Canada ArchiveClaims ProfessionalsCommercialCyberEmerging RisksLegalLiabilityTechnologyTrusted Advisor

Mind the gap

April 4, 2020 by Emily Atkins, Freelance Writer

Is cyber coverage keeping up with the type, frequency and severity of attacks?

News Technology

Why home Internet service can pose a problem for brokers during COVID-19

April 3, 2020 by Greg Meckbach

If your brokerage sent its employees home to work on the assumption that all they need is a broadband Internet connection, things might not go as smoothly as planned. Most residential Internet service plans are “asymmetrical,” meaning the speed at

News Risk ManagersTechnology

Marriott says new data breach affects 5.2 million guests

March 31, 2020 by Dee-Ann Durbin - THE ASSOCIATED PRESS

Marriott says guests’ names, loyalty account information and other personal details may have been accessed in the second major data breach to hit the company in less than two years. Marriott said Tuesday approximately 5.2 million guests worldwide may have

News Technology

How this insurtech is encouraging innovation during COVID-19

March 30, 2020 by Greg Meckbach

Slice Labs Inc., an insurtech with locations in Toronto and Ottawa, is adapting to the pandemic by helping insurers develop new products from people’s homes. “We are actively engaged in getting new products into the market – going full speed

News Risk ManagersTechnology

Web conferencing platforms at risk of being lure for phishing emails: consultant

March 27, 2020 by David Paddon - THE CANADIAN PRESS

TORONTO – With the use of web-based video conferences proliferating during the COVID-19 crisis, cyber security experts warn they pose a threat as well as an opportunity in the age of telework. “In the past, we have seen certain teleconferencing

Feature EducationManagementTechnologyTrusted Advisor

Why insurers are training in design thinking 

March 20, 2020 by Jason Contant, Online Editor

Canadian P&C professionals have approached Cookhouse Labs, an industry innovation hub, to help with staff training. Cookhouse co-founder Sven Roehl (pictured here) and Ibeth Ramos, Cookhouse’s program manager and innovation coach, explain why.
– As told to Jason Contant