Canadian Underwriter

Topic Technology

Ransomware attack
News ClaimsClaims Canada ArchiveCommercialCyberOntarioTechnology

Toronto Zoo says staff personal info stolen in ransomware cyberattack

January 18, 2024 by The Canadian Press

TORONTO – The Toronto Zoo says it believes personal information of its current, former and retired employees was stolen in a ransomware cyberattack first detected earlier this month. The zoo says the information includes past earnings information, social insurance numbers,

Large group of yellow rubber ducks in formal rows with one different individual duck which is standing out from the crowd being purple in color.
News Claims TechnologyInsurersOperationsTechnology

How insurtechs can stand out in a crowded P&C market

January 17, 2024 by David Gambrill

Market dynamics are making it tougher for start-up insurtechs to find willing insurance company partners, and some say digital specialization is the key for insurtechs to make their way into the squeezed P&C industry. “Focus on specific differentiation,” advises Marcus

Concept of quantum computing
News Claims TechnologyCommercialEmerging RisksOperationsTechnology

Quantum computing: How could it be regulated?

January 16, 2024 by Jason Contant

Canadian financial services regulators have the emerging technology of quantum computing on their radar, but questions remain around its potential regulation. “Regulating quantum computing, especially in the context of the insurance industry, is complex due to the technology’s novelty and

Digital transformation, AI and quantum computing
News InsurersTechnology

Regulator seeks industry feedback on AI, quantum computing

January 5, 2024 by Jason Contant

Canada’s financial services supervisory regulator is seeking input from federally regulated financial institutions (FRFIs) on how they are adopting artificial intelligence (AI)/machine learning (ML) into their operations. The Office of the Superintendent of Financial Institutions (OSFI) and the Financial Consumer

A row of computer monitor workstations
News ClaimsClaims Canada ArchiveCyberNewfoundland & LabradorTechnology

Cybersecurity issue delays in-person classes at Newfoundland’s Memorial University

January 3, 2024 by The Canadian Press

ST. JOHN’S, N.L. – A Memorial University campus in western Newfoundland is the latest Canadian post-secondary institution to be grappling with what officials are calling a “cybersecurity incident.” The beginning of most in-person classes for the winter semester at Memorial’s

Greg Purdy
News Claims TechnologyCyberTechnology

2024 Executive Outlook | Greg Purdy, Rival Insurance Technology

December 27, 2023 by Canadian Underwriter Staff

At a high level, we expect 2024 to be a challenging year for the industry. We have no clear picture on where interest rates may land when approximately half of Canadian mortgages renew in 2025, and we have historic levels

Philomena Comerford
News InsurersTechnology

2024 Executive Outlook | Philomena Comerford, Baird MacGregor

December 19, 2023 by Canadian Underwriter Staff

Philomena Comerford, president, CEO, Baird MacGregor Technology will continue to change the way we work, presenting both productivity opportunities and oversight challenges for our industry and our workforce. Artificial intelligence (AI) has the potential to vastly improve our industry’s efficiency, allowing us

Tesla is recalling at least 193,000 cars in Canada to fix a defective Autopilot function.
News LegalLiabilityPersonal AutoTechnology

Transport Canada says Tesla recall will affect roughly 193,000 cars in Canada

December 14, 2023 by The Canadian Press

OTTAWA – Tesla’s recall over its autopilot function will affect about 193,000 vehicles in Canada. Transport Canada says Tesla will provide an over-the-air software update to fix the advanced driver assistance features. Transport Canada says the recall will be added

Chat with AI
News CommercialCyberTechnology

4 ways ChatGPT could worsen cyber risk

December 14, 2023 by Jason Contant

Language models like ChatGPT could be used by bad actors to re-write software code and better prepare phishing emails, a cyber specialist warned recently.  The state-of-the-art language generation model is capable of understanding and generating human-like text based on a

News BrokersCommercialTechnology

How insurance premium financing enhances client relationships

December 13, 2023 by Jeffrey Psiuk

Canadian brokerages aren’t taking full advantage of an opportunity to arrange premium financing for their clients, particularly for commercial policies covering broad-based risks. In Canada, only 15% of brokered premiums are financed. By comparison, the U.K. rate is 20%, and

Person entering data into system
News BrokersCommercialConstructionOperationsPropertyTechnology

Why most of your commercial clients are underinsured by at least 30%

December 12, 2023 by Jason Contant

Accurate valuation and occupancy data points remain top challenges for commercial broker submissions, according to Greg McCutcheon, president of Canada’s largest property data provider, Opta Information Intelligence.  In this inflationary environment, keeping up with valuations and ensuring commercial property brokers

Digital puzzle pieces; digital M&A concept
News AlbertaB.C.BrokersCommercialHRManagementMergers and AqcuisitionsMGAsOntarioOperationsPersonal AutoPersonal HomeTechnology

Private equity firm acquires digital brokerage

December 8, 2023 by Jason Contant

Private equity firm Southampton Financial Inc. has announced its acquisition of Ontario-based digital insurance brokerage aha insurance. Launched in 2017, Waterloo, Ont.-based aha insurance offers consumers the ability to quote, purchase and manage car and home insurance policies entirely online.