Canadian Underwriter

Topic Technology

Car alarm and anti-theft device
News ClaimsClaims Canada ArchiveInsurersPersonal AutoTechnology

How Canadian P&C insurers are tackling record auto thefts

July 17, 2023 by Jason Contant

After the Canadian P&C insurance industry paid out a record $1 billion for auto theft in 2022, some insurers are tackling the issue by offering discounts for consumers installing a tracking system or applying surcharges for those who don’t equip

Distracted driver about to have a car accident
News ClaimsClaims ProfessionalsCommercial AutoInsurersLegalLiabilityLoss ControlLoss TrendsPersonal AutoTechnology

What’s to blame for distracted driving trends?

July 14, 2023 by Philip Porado

Brokers hear lots of stories about minor fender-benders that don’t lead to injuries. And some could even be seen as amusing – if they weren’t linked to financial losses for insurers. “We had an incident where someone was trying to

Data breach
News ClaimsClaims Canada ArchiveCommercialCyberP.E.I.Technology

Human error may have caused data breach involving thousands in P.E.I.

July 11, 2023 by The Canadian Press

CHARLOTTETOWN – Prince Edward Island says the personal information belonging to thousands of people may have been part of a privacy breach caused by human error.   It says the information of 5,600 clients enrolled in a provincial employment program was

Analyzing workplace data
News BrokersCommercialManagementOperationsTechnology

Why you need to better understand data from your BMS

July 5, 2023 by Jason Contant

Brokers who can effectively capture data from their broker management systems (BMS) or other digital technology tools will be able to reap the benefits not only for their brokerages but for clients as well, panellists said during a Canadian Underwriter

Data breach at Suncor Energy
News ClaimsClaims Canada ArchiveCommercialCyberOperationsTechnology

Mitigation efforts continue at Suncor in wake of cyberattack

July 5, 2023 by The Canadian Press

CALGARY – Canada’s top technical authority on cybersecurity says it is working closely with Suncor Energy Inc. in the aftermath of a high-profile systems breach at the energy giant. The Canadian Centre for Cyber Security says it can’t disclose details

Web bot scrapes data for cyber attacks.
News ClaimsCyberInsurersLegalLiabilityLoss ControlLoss TrendsOperationsTechnology

Can we predict where cyber claims might emerge?

July 4, 2023 by Philip Porado

Data culled from external scanning systems and other tech tools can help insurers improve underwriting by showing where cyber claims might emerge. But only if the companies develop methods for making proper use of that data, said a recent Gallagher

Online recruitment
News BrokersCommercialHRManagementOperationsTechnology

How automation is helping brokerages onboard new talent

June 30, 2023 by Jason Contant

Onboarding new insurance employees remains a major pain point for brokerages, but digital technology is making that process easier, attendees to a recent Canadian Underwriter webinar heard.  Automation can help brokerages with marketing, business growth, sales transactions, and to connect

Cargo ships colliding
News ClaimsCommercialLegalLiabilityLoss ControlLoss TrendsTechnology

Who’s at fault when AI’s driving a cargo ship?

June 29, 2023 by Philip Porado

It’s 2035 and a maritime court has convened to determine who’s at fault when a seagoing vessel made an error in passage planning – a safety exercise that maps a voyage from start to finish, including harbour navigation and docking.

A picture of the SiniSTAR home-sharing technology
News AlbertaB.C.ClaimsClaims ProfessionalsClaims TechnologyInsurersPersonal HomePropertyQuebecTechnology

Home-sharing app specifically for insurance to go national

June 28, 2023 by David Gambrill

Tens of thousands of Canadians have been forced to evacuate because of an active wildfire season, and a new home-sharing digital platform dedicated to insurance is expanding nationally to help adjusters find temporary accommodations for insureds whose homes have been

Data breach at Suncor Energy
News ClaimsClaims Canada ArchiveCommercialCyberTechnology

Suncor cyberattack likely to cost company millions of dollars, expert says

June 28, 2023 by Amanda Stephenson - THE CANADIAN PRESS

CALGARY – The systems breach at Suncor Energy Inc. will likely cost the company millions of dollars before it is able to resolve the issue, according to a cybersecurity expert. Jon Ferguson, general manager of cybersecurity at the Canadian Internet

Cybersecurity concept
News ClaimsCommercialCyberTechnology

Suncor Energy suffers cybersecurity incident

June 26, 2023 by Amanda Stephenson - THE CANADIAN PRESS

CALGARY – Canadian oil company Suncor Energy Inc. has confirmed it has been the victim of a cyberattack. The Calgary-based energy giant said in a news release late Sunday that it has “experienced a cyber-security incident.” Suncor provided no further

Businessman working and using tablet
News HRInsurersLoss ControlLoss TrendsManagementManitobaOperationsPersonal AutoTechnology

Insurer requests no change in overall auto rates

June 19, 2023 by Jason Contant

Despite cost overruns related to a new digital platform, Manitoba’s public auto insurer is requesting no change in the overall rates for the 2024/25 insurance year. If the province’s Public Utilities Board approves Manitoba Public Insurance’s (MPI) general rate application,