Canadian Underwriter

Allianz Global Assistance Canada Appoints Lucy Hathaway as Chief Sales Officer

August 20, 2020   by Allianz Global Assistance

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CAMBRIDGE, ON, AUGUST 20, 2020/insPRESS/ – Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, has appointed Lucy Hathaway as Chief Sales Officer, effective immediately.

Lucy brings a wealth of insurance industry experience to her new role in the areas of strategic planning, business development and financial management. Over her 25-year career, Lucy has held senior leadership positions at Travelers Canada and RSA Canada that included responsibility for developing and executing national underwriting and distribution strategies.

Prior to joining Allianz, Lucy was responsible for leading the multi-year distribution strategy at Travelers across various business segments and enhancing the broker and customer experience.

As Chief Sales Officer for Allianz, Lucy will lead the organization’s efforts to strengthen and evolve its long-standing partnerships across its key distribution channels, while securing new business relationships for continued, sustainable growth.

Regarding her new role, Lucy shared: “I am excited to join Allianz Global Assistance and to be a part of its dynamic and highly engaged Business Development team. The company’s ongoing strategic efforts to redefine and elevate the customer experience, along with its unparalleled global capabilities, create a world of opportunity for our existing and prospective partners. I look forward to helping us bring this depth of expertise to the market so we can ultimately support as many Canadian travellers in their time of need as possible.”

Chris Van Kooten, Chief Executive Officer for Allianz Global Assistance, added: “We are very pleased to have Lucy join our Canadian executive team as Chief Sales Officer. As a seasoned strategic leader with an impressive range of insurance industry expertise, Lucy is well positioned to enhance the value we bring to our strategic partners, while building new relationships to drive continued, profitable growth.”


Allianz Global Assistance (Canada)
For over 30 years, Allianz Global Assistance has supported travelling Canadians when they need it most with value-added travel insurance and assistance services. More than 800 employees support long-term partnerships with some of the best known brands in the travel and financial services markets. Allianz Global Assistance also serves as an outsource provider for in-bound call centre services and claims administration for health insurers, property and casualty insurers and credit card companies. Allianz Global Assistance is a specialist brand of Allianz Partners for assistance and travel insurance, and is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. For more information, visit

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Allianz Partners
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,000 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to help and protect our customers around the world.

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Press Contact:
Dan Keon
Vice President, Market Management
Allianz Global Assistance
Mobile: 647.680.2893

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