Canadian Underwriter

ClaimsPro Announces Cyber Claims Specialized Team for Immediate Response to Cyber Losses

August 14, 2019   by SCM Insurance Services

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Mississauga, ON, August 14, 2019/InsPress/ – ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce the implementation of their new Cyber Claims Unit—a specialized team of experienced adjusters designated to respond immediately to clients who are specifically affected by a cyber loss.

The Cyber Claims Unit will be led by Practice Lead and Cyber Claims Expert, Obi Alhelou, and additionally supported by Art Goguen and Luc-André Girard from BBCG, part of ClaimsPro’s Specialty Risk Division.

As cyber-related losses continue to grow in scope and sophistication, data suggests it is taking longer to detect breaches and more time to contain compared to in the past. It is more important than ever to be prepared with the right team of knowledgeable specialists who can respond quickly to mitigate further damage and risk.

ClaimsPro’s new Cyber Claims Unit provides insurers with easy and direct access to a dedicated group of experienced adjusters. Using a streamlined triaging process, the team has the demonstrated skills to respond immediately to a reported cyber claim, while expediting loss containment and conducting a thorough investigation. The Cyber Claims Unit will leverage ClaimsPro’s strong, established partnerships with technical and forensic investigation experts who specialize in cyber losses.

Leading the Cyber Unit with more than 20 years’ experience in the industry, is Obi Alhelou. Mr. Alhelou has an extensive background handling large cyber loss, coupled with additional expertise in Information Technology. Based in Edmonton, Alberta, Mr. Alhelou will rely on personnel and resources throughout the country to assist him.

“As cyber crimes become more and more prevalent in our industry, it is important to address this issue head-on and to ensure our clients receive the best support possible,” said Mr. Alhelou. “I look forward to leading the team and serving our clients across Canada.”

Obi Alhelou can be contacted by telephone at (780) 930-5116 or via email at

For more information, please contact:

Jeff Sutton
Senior Vice President, Sales & Marketing
ClaimsPro/IndemniPro Inc.
T: 647-234-1972

About ClaimsPro
ClaimsPro is an independent adjusting and claims management company that has been working with Canada’s domestic insurance market for over 30 years. With offices in every province throughout the country, ClaimsPro provides its clients with local expertise and the resources of a national company. Please visit to learn more.

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