Canadian Underwriter

Crawford & Company (Canada) Inc. Appoints Hancock National Director, Global Technical Services

June 15, 2010   by Crawford & Company (Canada) Inc.

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Pat Van Bakel, senior vice president, Claims Operations, Crawford & Company (Canada) Inc., is pleased to announce that Paul Hancock is joining the Crawford team as national director, Global Technical Services (GTS) Canada.


Hancock is a Chartered Insurance Professional (CIP) and has more than 25 years of experience in the claims industry with strong expertise in operations, claims management, marketing, administration and effective team management. He will lead Crawford’s GTS group in Toronto and across Canada to deliver on Crawford’s commitment to quality and service, while continuing the company’s drive to implement best practices in claims handling. 


“Paul’s dedication to quality, excellence and customer service, along with his extensive experience in both claims investigation and claims management, have earned him a strong reputation within the industry,” said Van Bakel. “He will no doubt be a great addition to the Crawford team.”



Crawford & Company (Canada) Inc. is a wholly owned subsidiary of Crawford & Company ( Based in Atlanta, Ga., Crawford & Company is the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

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