April 6, 2010 by Crawford & Company (Canada) Inc.
Andrea Zimny has been named assistant vice president of CLAIMSALERT for Crawford operations in Canada, John Sharoun, chief executive officer of Crawford & Company (Canada) Inc., announced today.
Reporting to Steve Anderson, senior vice president, Corporate Markets and Administration, Zimny will continue to manage both the Waterloo and Montreal CLAIMSALERT centres and will develop and execute strategic initiatives focused on revenue growth, new business development and customer service. CLAIMSALERT offers centralized claim intake 24 hours a day, seven days a week, for Crawford clients.
Andreas dedication to quality excellence and customer service and her extensive experience in contact centre management will serve her well in this position, said Anderson. She has certainly demonstrated these qualities throughout her time with us and will no doubt put them to good use in this new role.
Zimny has worked in a number of different positions with Crawford, most recently as director of Operations for CLAIMSALERT, and was instrumental in CLAIMSALERTs expansion and success in Ontario and Quebec.
Crawford & Company (Canada) Inc. is a wholly owned subsidiary of Crawford & Company (www.crawfordandcompany.com). Based in Atlanta, Ga., Crawford & Company is the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Companys shares are traded on the NYSE under the symbols CRDA and CRDB.