Canadian Underwriter

Dr. Gerald Kane, Author of The Technology Fallacy:  How People are the Real Key to Digital Transformation, Announced as Keynote Speaker for CSIO’s 2020 Members’ Meeting

February 10, 2020   by CSIO

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Toronto, ON, February 10, 2020/InsPress/  – CSIO is pleased to announce Dr. Gerald Kane as the keynote speaker for CSIO’s 2020 Members’ Meeting and Reception. The annual meeting takes place on Tuesday, April 21 at the Arcadian Loft in Toronto.

Dr. Kane is a Visiting Scholar at Harvard Business School and author of The Technology Fallacy: How People Are the Real Key to Digital Transformation. He is also a Professor of Information Systems and the Faculty Director of the Edmund H. Shea Center for Entrepreneurship at Boston College’s Carroll School of Management.

His keynote address will draw on insights from his book and highlight why an organization’s response to digital disruption should focus on people and processes and not necessarily on technology. The Technology Fallacy offers business leaders a guide for surviving digital disruptions with deliberate organizational changes required to harness the power of technology.

“This keynote address is especially salient at this time given the “digital disruption” the insurance industry is facing,” says Catherine Smola, President and CEO of CSIO. “While technology will always be a critical tool in an organization’s strategy, it’s important to not forget the role that people play in creating innovation.”

Click here for more information or to register for the CSIO 2020 Members’ Meeting. Registration is complimentary for CSIO members.

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About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry association of property and casualty insurers, service providers and over 38,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as My Proof of Insurance, eDocs, and eSignatures. In addition, CSIO operates the industry-owned mail network service, CSIOnet. CSIO maintains offices in Toronto and Montreal. For more information, visit

For further information, please contact:

Sarina Visram, MBA, CIP | Director, Member Relations & Communications
110 Yonge Street, Suite 500 | Toronto, ON  M5C 1T4
(416) 360-1773 x 2300 | 1 (800) 463-2746 x 2300 |

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