Canadian Underwriter

FIC Strengthens its Edmonton Branch with New Ace Manager

March 13, 2013   by SCM Insurance Services

Donald Zinger

Edmonton—Forensic Investigations Canada (FIC), Canada’s leading investigative and surveillance firm, announced today that it has appointed accomplished investigative leader Donald Zinger as its new Edmonton Branch Manager. With more than 20 years in the investigative industry including turns with Canada’s Military Police and several of the country’s leading investigative firms, Zinger will be leveraging his considerable experience to build FIC’s Edmonton team and enhance customer service and file quality over the long term.

Zinger was previously the Branch Manager for FIC’s busy Hamilton Ontario office, where he built an exceptional team and became known for his strong motivational and leadership skills. Prior to this, he was an Investigations Supervisor for four years in a large investigative firm. Zinger spent his early years with Canada’s Military Police in a variety of investigative and policing roles.

In his role as Branch Manager, Zinger will manage and oversee all investigators and investigation files to ensure the best results for FIC’s clients while meeting their specific needs. His goals will be to improve customer service and file quality while encouraging consistency and thoroughness in all investigations. Not one to direct his team from behind a desk, Zinger will be on the road often, conducting investigations and mentoring investigators as needed.

“During his time as Hamilton’s Branch Manager, Don did an exceptional job pushing for operational excellence and servicing clients,” shares FIC’s President, Len Copp. “FIC’s clients felt confident that they could come to Don with their challenges, so we’re bringing him to Edmonton to replicate this success.”

Said Zinger: “My long-term goal is to rebuild the Edmonton Branch and earn back the trust and confidence of our clients one file at a time.” With Zinger leading FIC’s Edmonton branch, clients can expect to benefit from a results-oriented leader who brings experience and dedication to the job.

Forensic Investigations Canada (FIC) helps Canadian corporations, insurance companies, and legal firms combat the risk of fraud by providing nation-wide investigative, surveillance, information, and specialized site security services. For more information about FIC, we invite you to visit

  • For more information please contact:


  • Donald Zinger, Branch Manager – Edmonton
  • Forensic Investigations Canada Inc. – An SCM Company
  • 101, 5083 Windermere Blvd SW, Edmonton, AB T6W 0J5
  • T: 780-930-5190
  • E:


  • Len Copp, President
  • Forensic Investigations Canada Inc. – An SCM Company
  • 101, 5083 Windermere Blvd SW, Edmonton, AB T6W 0J5
  • T: 780-930-5122
  • E:


  • Bikram Daulay, Vice President of Marketing & Communications
  • SCM Insurance Services
  • 101, 5083 Windermere Blvd SW, Edmonton, AB T6W 0J5
  • T: 780-930-5321
  • E:



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