Canadian Underwriter

Industry veteran Laurie Walker joins Sedgwick leadership in Canada

July 18, 2016   by Sedgwick

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Industry veteran Laurie Walker joins Sedgwick leadership in Canada
Expert team advancing the company’s strategic growth in the Canadian market

TORONTO, July 15, 2016 – Sedgwick, a leading global provider of technology-enabled risk and benefits solutions, is pleased to announce a strategic addition to its growing team in the Canadian market: Laurie Walker has been named senior vice president and director of operations.

Laurie Walker, CIP, CRM | SVP, Operations CanadaLaurie-Walker-web
Laurie Walker now leads Sedgwick’s third-party administration (TPA) team in Canada for property, casualty and automobile claims for foreign and domestic programs. She oversees all TPA processes and service delivery and works to develop and apply synergies that ensure key performance indicators exceed customer expectations. Walker’s knowledge and prior experience, along with her reputation in customer service and expertise in quality delivery, will ensure seamless customer and program implementations.

Walker’s primary focus is strengthening and expanding Sedgwick’s existing service lines for insurer-based businesses, broker-driven client programs and a broad range of other programs across all Canadian provinces. She is also working to introduce a disability division to ensure that customers’ insurance needs are managed with highest level of care, thus enhancing the claims experience.

Walker has worked in the insurance industry for nearly 30 years and since 2000 has been in the independent adjusting market managing large accident benefit losses. She has earned recognition as a TPA thought leader and established herself as an expert on benefit schemes as determined by the Ontario legislature, regularly presenting to Canadian defense counsel, the Insurance Institute of Canada, various provincial adjuster associations and insurers. Walker is a past president of the Ontario Insurance Adjusters Association and former editor-in-chief of the association’s magazine, WP – Without Prejudice.

Walker holds a degree in Marketing & Business Administration from Fanshawe College, a certificate in rehabilitation benefits administration from Seneca College, a teaching certificate from the Insurance Institute of Ontario and the Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM) professional designations.

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About Sedgwick
Sedgwick Claims Management Services, Inc. is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and exper­tise of 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K. and Ireland. Sedgwick facilitates financial and personal health and helps customers and consumers navigate complexity by designing and implementing customized programs based on proven practic­es and advanced technology that exceed expectations. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC and other management investors are minority shareholders. For more, see

Sedgwick media contact:
Catherine Bennett, public relations director, +1-615-892-9361,

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