Canadian Underwriter

Keal Technology Rolls out New Solution Keal Connect

June 29, 2011   by Keal Technology

York is the First Carrier to Go Live Using Keal Connect Solution 

TORONTO- June 29, 2011 – Keal Technology and York Fire & Casualty Insurance Company (York) are pleased to announce their newest integration project which connects Keal’s Broker Management System (BMS), sigXP directly to York without any middleware or third-party software required by the broker, using Keal’s new product Keal Connect.  Keal Connect sends CSIO XML data in real-time from sigXP directly to York’s Broker support systems and eliminates additional software requirements for the broker.

York is the first insurance company to go live under the new advanced Keal Connect solution. York brokers are able to perform Inquiry, New Business Upload (auto & property) and Manual Endorsement transactions from sigXP to York. This replaces the need for additional third-party software currently available to perform some or all of these transactions, and enables York brokers to continue to work smoothly and effectively with York using modern, innovative technology.

Keal Connect uses a proven reliable connectivity solution provided by iter8 that has served insurance carriers and brokers for over 10 years providing data transformation and integration services with multiple carrier systems including policy administration systems, carrier portals, third party reporting systems, broker management bridging systems, and third party rating systems. Keal Connect extends sigXP’s single-sign-on service and will support the Insurance Brokers Association of Canada (IBAC) Data Exchange Project currently underway with multiple BMS vendors and insurance companies.   

Benefits for brokers using Keal Connect:

  • No charge for sigXP brokers.
  • Data integrity – no duplicate data entry required.
  • Cost savings – no middleware to purchase and maintain.
  • Increased efficiencies – reduced data entry, single entry solution, less clicks and screens.
  • Ease of use – same workflow currently used in sigXP, no additional software/portals to learn as the transactions start and end in sigXP.
  • Speed to market – as additional carrier capabilities become available, Keal Connect will evolve quickly to deliver new functionalities.


Keal Technology President Pat Durepos stated, “We are extremely happy to offer Keal Connect with our first carrier, York. The broker community wants seamless integrations that start and end in their BMS which this satisfies. This integration was delivered to the marketplace in less than 60 days due to iter8’s proven configurable software, York’s motivation to benefit their brokers, and sigXP’s modern architecture. We are delighted to offer our clients enhanced functionalities that streamline broker processes allowing them to sell more and offer enhanced service levels.”

Benefits for carriers using Keal Connect: 

  • Data integrity – accurate.
  • Increased efficiencies – reduced data entry, single entry solution.
  • Speed to market – implementation ease.
  • Robust platform – new functionalities for automated policy change and commercial available soon.
  • Meets independent brokers’ goals for overall ease-of-doing-business.


“We are excited to introduce improved efficiencies in the data transfer between York and Broker Management System (BMS), sigXP. This project is reflective of our commitment to provide our Broker partners ‘ease of doing business’ tools to help them successfully compete and grow their businesses,” said Martin Delage, York’s President and COO. “Each of the transactions begins, and ends, in sigXP, with the inquiry transactions requiring no engagement with the York portal, allowing the Broker to work in the environment they are most comfortable with.”

Keal is currently working with multiple carriers to offer integrations via Keal Connect. Phase two of Keal Connect will include automatic endorsements (Policy Change) to further streamline broker workflows.

About Keal

Keal Technology is a leader in BMS (Broker Management Systems) and CMS (Commercial Management Systems) in the Canadian marketplace for insurance and financial services brokers. Keal offers an integrated suite of products designed to increase revenue through efficient use of technology. Visit

About York

Founded in 1955 and 100% Dependably Canadian®, York Fire & Casualty Insurance Company (York) is a subsidiary of La Capitale General Insurance, a major Canadian property & casualty insurer. From its head office in Mississauga, Ontario, York offers insurance to protect consumers’ homes, vehicles and businesses. York strongly believes in the value the broker brings to the insurance transaction and so distributes its products exclusively through a network of independent insurance brokers throughout Ontario.

About iter8


iter8 Inc. is a software solutions provider to the Property and Casualty Insurance industry, its products designed to increase profitability by solving problems – centered on Broker Connectivity and Underwriting Operating Excellence – through smart innovation and proven expertise in both the insurance business and in technology, implementation, and service. A dynamic, creative company, iter8 has a track record of successfully streamlining insurance processes, improving time-to-market, and saving companies money. Visit


For more information:


Shannon Major

Marketing and Communications Manager

Keal Technology

Phone: 1.800.268.5325, ext. 2588



Nancy Covel, CIP, ABC

Assistant Vice President, Marketing & Communications

York Fire & Casualty Insurance

Phone: 905.696.1211



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