Canadian Underwriter

Lorri Frederick Steps Down as President of ClaimsPro

July 15, 2019   by SCM Insurance Services

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Toronto, ON, July 15, 2019, InsPress/ – ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today announced that after a distinguished career of over 30 years in the property and casualty industry, Lorri Frederick, has decided to step down from her role as President of ClaimsPro, to spend more time with her family.

During her more than five years with ClaimsPro, the last three as President, Lorri has been instrumental in the organization’s continued industry leadership through delivering service excellence to clients, large and small. Her strong work ethic and her tireless efforts at building relationships with both clients and fellow employees has helped to grow ClaimsPro, as well as SCM, into what it is today.

ClaimsPro’s vision and mission will continue to propel it forward. In the short-term, the organization will be led by Ross Betteridge, Chief Operating Officer (COO) of SCM. Over the coming weeks Ross will work closely with Lorri to ensure a smooth transition for both clients and staff.

“I want to thank Lorri for everything that she has done for our organization,” said Bob Fitzgerald, Chief Executive Officer (CEO), SCM Insurance Services. “We will all miss her passion, commitment and professionalism.”

For more information, please contact:

Bob Fitzgerald
SCM Insurance Services
T: 416‐777‐4470
Ross Betteridge
SCM Insurance Services
T: 905-771-5744

About ClaimsPro/IndemniPro
ClaimsPro/IndemniPro is an independent adjusting and claims management company that has been working with Canada’s domestic insurance market since 1986. With offices throughout the country, ClaimsPro/IndemniPro provides its clients with local expertise and the resources of a national company. Visit or to learn more.

About SCM Insurance Services
SCM Insurance Services has been servicing the insurance and risk management community for the past 33 years with over 200 locations and 2,900 employees. As a privately-owned provider of claims adjusting, third-party adjusting (TPA), risk management, investigative, surveillance, risk mitigation, medical services, forensic engineering services, and risk intelligence, SCM has distinguished itself through innovative technology, expert staff, and solid customer service. The SCM Insurance Services Group of Companies includes: ClaimsPro, International Programs Group (IPG), Xpera Risk Mitigation & Investigation, Cira Health Solutions, Pario Engineering & Environmental Sciences, ParioQuantify, Opta Information Intelligence, Nixon & Company, Inc., and Affirmative Risk Management. Visit to learn more.

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