Canadian Underwriter

Noteworthy Speakers Highlight Certified Restoration Drycleaning Network Convention

May 21, 2010   by Certified Restoration Drycleaning Network

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CRDN Focuses on Speed of Change

BERKLEY, MI, May 21, 2010 Insurance industry executives and a special guest were highlights of CRDNs international convention, attended by more than 330 CRDN Partners and guests from across Canada, the United States and the U.K. at La Costa Resort & Spa in Carlsbad, California.

The event, part of CRDNs commitment to ongoing education for its members, was highlighted by poignant presentations from high profile and respected industry guests Chris Zelley, Vendor Manager at Farmers Insurance, and Larry Thomas, Senior Vice President of Crawford Contractor Connection which recently launched operations in Canada. Both guests shared their perspectives on the insurance industry and the growing role of textile restoration within the claims process. The general assembly presentations were supplemented by educational breakout sessions and networking among members.

The conference concluded with a black tie awards gala, to honor the achievements of CRDNs local businesses over the past year. On hand was special guest John Littlefield, designer on ABC-TVs Extreme Makeover: Home Edition, who presented awards to the CRDN businesses that participated in 26 episodes of the show in 2009, bringing CRDNs involvement to 87 episodes over four seasons.

CRDN is dedicated to providing unparalleled service through our local partners who are among the most innovative and prestigious textile restorers across the U.S., said Wayne Wudyka, CRDNs CEO. Textile restoration requires a separate set of operating procedures specific to the insurance industry, and our convention speakers were instrumental in emphasizing our theme of Speed of Change, focusing on rapid advancement within our category and the need to provide consistent, highly professional and standardized services from coast to coast.

As certified textile restoration specialists, CRDN works with insurance adjusters and contractors to help homeowners recover from fires, floods and other catastrophes. The companys representatives respond to disaster scenes large and small with 24-hour service 7 days a week. Using the most advanced techniques and processes, CRDN is able to restore more than 97% of clothing and other fabric items to pre-loss condition, which saves insurance companies millions of dollars annually. With more than 140 locations across the U.S., CRDN operations cover 94% of U.S. ZIP Codes, enabling fast response for clients and convenience for insureds.

The Certified Restoration Drycleaning Network (CRDN) is a national leader in textile restoration for the insurance industry. As textile specialists, CRDNs partners are adept at restoring clothing and other fabric items affected by smoke, fire, water, mold and other contaminants. CRDN handles tens of thousands of restoration jobs each year, at an average cost savings of 84% compared to replacement. The organizations Web site is, and claims assignment can be made across Canada by calling 1-866-897-CRDN (2736).

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