Toronto, ON, October 28, 2019/InsPress/ – Trufla Technology announces version 2 of the truMobile app and portal will include embedded access to Intact Insurance’s Client Centre.
Trufla and Intact Insurance understand that customer preferences are changing and have joined forces to help brokers provide their customers with more choice in accessing their insurance information. “Customer needs are changing rapidly. At Intact, we are using technology and data to design relevant products and services, improve the customer experience and provide new and innovative ways for customers to connect with us,” says Debbie Coull-Cicchini, Executive Vice President, Intact Insurance. “The truMobile app is another way Intact customers can access our Client Centre and have all the insurance information they need at their fingertips, anytime, anywhere.”
Combining the two services keeps the broker at the forefront of the conversation, while also enabling customer accessibility to Client Centre for their insurance documents, proof of insurance and billing statements. They can also submit an auto claim and track their claims in real-time, while easily connecting with their claims representative or contacting their broker.
“We believe in the strong relationship between the insurer and the best distribution channel: the broker. Trufla wants to help build on that by connecting Client Centre and truMobile,” states Tom Reid, President of Trufla.
Colin Simpson, IBAO CEO says, “This is excellent news for brokers who want to strengthen their relationship with their customer through their own technology: embedding Client Centre into truMobile gives the broker and their client the best of both worlds.”
For more information, or to book a demo of the truMobile app, visit www.trufla.com
About Trufla Technology
Trufla Technology is first of its kind – a company offering a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance. Trufla currently has offices in Canada, Egypt, and the Philippines.