Canadian Underwriter

Aviva to create Canadian sales support center in India

December 2, 2003   by Canadian Underwriter

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Along with the announcement by Aviva that it would move 2,350 jobs out of the U.K. to India, the company also announced it would set up a sales center in India to deal with Canadian business. The company stresses there will be no Canadian job losses as a result of the new operation.
About 150 people will man the Bangalore, India sales administration center, supporting Aviva Canada’s home and auto offerings.
Aviva notes that about 80% of the U.K. job losses will be taken care of through existing vacancies, staff turnover and expansion. Also, 1.5 million pounds has been set aside for “redeployment” of U.K. staff.
The company says it will be looking for more opportunities for offshore applications in the future.
“Making decisions that will affect our staff is always tough, but by taking action to remain competitive we will secure a long-term future for our business and therefore the majority of our people,” says Aviva’s group chief executive, Richard Harvey.

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