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CSIO announces eSlips, “an industry solution for the digital delivery of proof of auto insurance cards”


June 7, 2017   by Canadian Underwriter


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The Centre for Study of Insurance Operations (CSIO) has announced what it is calling “an industry solution for the digital delivery of proof of auto insurance cards, or eSlips.”

CSIO announced the solution at Gore Mutual Insurance Company’s Fast Forward broker event, held on Tuesday in Toronto.

According to a press release from CSIO, eSlips:

  • Supports digital wallet technology on consumers’ mobile devices;
  • Is an easy, accessible way for brokers and insurers to provide consumers with a digital interaction; and
  • Requires no investment in portals, mobile apps or broker management system enhancements.

CSIO reported that Gore Mutual, Northbridge Insurance, RSA Canada and “a number of brokerages” have expressed their support for an industry solution for the simple, universal delivery of eSlips to consumers across all jurisdictions.

“Nearly half of Canadian consumers have expressed an interest in receiving their proof of auto insurance electronically,” Catherine Smola, president and CEO of CSIO, said in the release. “By leveraging the pervasiveness of digital wallets, the CSIO eSlips solution will provide consumers with the option of receiving their proof of auto insurance in digital form.”

CSIO said that further details of the solution will be provided in the coming months. According to CSIO’s website, “electronic proof of auto insurance, or eSlips, would eliminate the need for traditional paper pink slips, representing a significant step forward in workflow efficiency for the insurance industry and meeting the expectations of today’s evolving consumer.”

The province of Ontario said in its provincial budget earlier this year that it would give drivers the option of electronic proof of insurance.

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and more than 36,000 brokers. It said in the release it is “committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics, eDelivery, eSignatures and eSlips. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal.