Frank Cowan Company chooses Guidewire for claims management solution

Specialty Canadian insurer Frank Cowan Company has selected Guidewire ClaimCenter as its new claims management system.

With the new system, Frank Cowan Company expects to reduce claims cycle times, improve data analytics and reporting capabilities and readily make system changes to meet changing business and technical requirements.

“Claims management is complex,” says Derek Sarluis, vice president of claims for Frank Cowan Company. “Having immediate access to more advanced tracking and reporting tools will assist Frank Cowan Company in proactively moving claims to resolution, resulting in enhanced customer service. Improved visibility into our claims-handling operations will also enable us to better flag and act on the early warning signs that indicate when a claim may be veering from an acceptable resolution path,” Sarluis adds.

“We selected Guidewire as our technology partner for this project because we believe Guidewire ClaimCenter is the best-in-class claims management offering in the property and casualty insurance industry,” says Patrick Vice, director of information technology at Frank Cowan Company. “In addition, we appreciate that ClaimCenter will easily integrate with other applications we use.”