IBAO launches pilot program to educate and challenge brokers

The Insurance Brokers Association of Ontario (IBAO) has launched a pilot program designed to educate and challenge brokers by examining and exploring cutting-edge business ideas.
‘Beyond Best in Class’ (BBiC) aims to set a new standard of excellence for brokers, an IBAO release says. The five-day program encourages brokers to change the way they think about their employees, clients, insurance company partners and day-to-day business operations.
A group of eight brokerages, sponsored by Gore Mutual Insurance Company, has been selected as the pilot group. The program will be made available to IBAO’s other insurers and full membership later this year.
“This program is about implementing meaningful long-term change,” said IBAO CEO Randy Carroll.