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Ironshore establishes computer emergency response team to help policyholders with cyber response


August 22, 2017   by Canadian Underwriter


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New York-based Ironshore Inc. is taking steps to help manage cyber claims for all in-force policies, regardless of line, with the launch of a dedicated computer response team.

Comprised of cyber claims co-ordinators representing each of the insurer’s specialty lines divisions, the Computer Emergency Response Team (CERT-Ironshore) will provide insureds a single point of contact for cyber risk claim co-ordination and collaboration, notes a statement Tuesday from Ironshore, a Liberty Mutual Company that provides broker-sourced specialty p&c insurance coverages for varying risks located throughout the world.

Related: Cyber threat landscape growing, potential for emergence of destruction of service attacks: Cisco

Beyond gaining access to technical advice and support from co-ordinators, the statement notes, third-party expertise will also be available to all policyholders to help manage cyber security risk with selected vendors at pre-negotiated rates.

“CERT-Ironshore reflects our commitment to promoting cyber security situational awareness throughout its entire specialty product lines platform,” Kurtis Suhs, Ironshore’s cyber senior vice president, says in the statement.

Related: Cyber line expected to be one of the leading P&C growth areas in the U.S. over the next few years: A.M. Best

“In the event of a cyber-related claim, policyholders will benefit from a co-ordinated claims strategy by accessing co-ordinators and resources with cyber claims handling expertise,” says Mike Mitrovic, global claims officer for Ironshore.

Howard Panensky will serve as director of CERT-Ironshore, reporting to Mitrovic.

Related: 73% of U.S. businesses believe their organizations are highly protected from cyber threats, but “low cyber IQ” remains: Willis Towers Watson