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Keal Technology and York Fire & Casualty announce new carrier-broker integration solution


June 29, 2011   by Canadian Underwriter


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Keal Technology and York Fire & Casualty Insurance Company have announced a new integration solution, Keal Connect, which connects Keal’s broker management system (BMS) to the insurer without any need for middleware or third-party software.
Keal Connect sends CSIO XML data in real-time from sigXP directly to York’s broker support systems and eliminates additional software requirements for the broker. It uses a connectivity solution provided by iter8.
York is the first insurance company to go live under the new advanced Keal Connect solution.
York brokers are able to perform inquiry, new business upload (auto and property) and manual endorsement transactions from sigXP to York.
This replaces the need for additional third-party software currently available to perform some or all of these transactions.
Keal Connect extends sigXP’s single-sign-on service and will support the Insurance Brokers Association of Canada (IBAC) Data Exchange Project currently underway with multiple BMS vendors and insurance companies.
Now in its second phase, IBAC’s data exchange project seeks to find a “real time” data exchange solution between carriers and brokers that incorporates the following features:
• data transactions that start and end in the BMS;
• data flowing between systems electronically and transparently, without user invention or data entry on insurer portals, systems or pop-up screens;
• transmission formats and content that strictly follow CSIO standards;
• immediate response generation by insurer systems, such as a simple acknowledgement, error message or, ideally, a complete return transaction; and
• any translation or manipulation of data to accommodate an insurer’s system occurs on the insurer’s side of the transaction (not within the broker system).
Keal is currently working with multiple carriers to offer integrations via Keal Connect.
Phase 2 of Keal Connect will include automatic endorsements (policy change) to further streamline broker workflows.