Canadian Underwriter

Saskatchewan Mutual Insurance Company goes live with eDocs, obtaining CSIO certification for personal and commercial lines

April 10, 2017   by Canadian Underwriter

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Hubio, a provider of technology solutions for P&C insurers, announced on Monday that Saskatchewan Mutual Insurance Company (SMI) has obtained certification from the Centre for Study of Insurance Operations (CSIO) for both personal and commercial lines eDocs.

SMI is now able to download personal and commercial lines electronic documents to multiple broker management systems, including Applied TAM/EPIC, Keal, CIMData, CSSI The Broker Workstation and PowerBroker, CSIO said in a statement.

SMI provides commercial, farm, personal property and liability insurance, as well as excess auto insurance. Exclusively broker-based, SMI has invested in a download solution in order to assist brokers in managing their customers’ needs. Now that CSIO has provided certification for personal and commercial Lines, SMI is now able to offer brokers eDoc capabilities across all their lines of business, the statement explained.

According to SMI president Laura Wiebe, over the past several years, the mutual insurer has been making major investments to upgrade technology and promote broker ease-of-doing business. “We completed the upgrade to our enterprise system and now are able to deliver solutions to help our broker partners compete,” Wiebe said in the statement. “eDocs download represents one element of our investment, and we are planning further efforts to ensure SMI remains competitive.”

Matina Kipouros, vice president of underwriting & marketing at SMI, added that “our team was able to take eDocs live quickly, and we are pleased with the effort from Hubio. They are a leader in broker connectivity technology, and we are very happy with the solution.”

Catherine Smola, president and CEO of CSIO, said that she is “very pleased that SMI has successfully implemented an eDocs solution that follows CSIO standards, and provides eDocs for both personal and commercial lines of business.”

Hubio technology is in use in many eDocs projects across Canada, CSIO reported. The technology connects brokers with insurers to “improve competitiveness, enhance policyholder satisfaction and gain overall efficiencies.”

SMI is a federally licensed insurer operating in Alberta, Saskatchewan and Manitoba, with the head office in Saskatoon and service offices in Calgary, Regina and Winnipeg. As a mutual property and casualty company, SMI is owned by its policyholders and its profits are reinvested to help keep premium rates low.

Hubio digital solutions “connect P&C insurers to the outside world, communicating with brokers, policyholders and third parties through technology to drive growth, reduce costs and pursue improved customer interaction.” Hubio has provided solutions to Canadian insurers for over 15 years.

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and more than 36,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, telematics, eDelivery and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal.