What’s New: In Brief (November 07, 2008)

Sylvie Paquette has been appointed president and COO of Desjardins General Insurance Group effective immediately.
The appointment comes after Jude Martineau announced his retirement after a 14-year stint as the head of Dejardins Group’s general insurance subsidiaries.
As president and COO, Paquette will sit on Desjardins Group’s Strategic Management Committee.
She has been with the company since 1984, most recently as senior executive vice president corporate development.

Disaster Kleenup Canada Ltd. has announced three appointments.
Lisa Arnold has been appointed as Western region account manager, Peter Glinka is the new national operations specialist and Jae Drum joins the team as customer service representative.
Arnold will be responsible for sales in the western region, overseeing customer relations, driving sales growth and ensuring that the highest industry and company standards are met.
Glinka will take on the role of developing and implementing best practices and standard operating procedures for all Disaster Kleenup product and service offerings.
Drum will focus primarily on customer satisfaction and overall service level management initiatives to decrease timelines and identify areas for improvement to increase overall efficiency throughout the claims process.