Zurich streamlines operations

Zurich is streamlining operations in its Commercial Markets business unit harnessing multiple strengths to provide North American middle market customers and producers better access to comprehensive risk management products and services.
We are making a number of important operational and organizational changes to make us even more flexible and responsive to the needs of our distributors and customers, Steve Rand, head of Zurichs Commercial Markets unit, said in a release. These changes support our development of new vertical markets, as evidenced by the recent introduction of our technology product for middle market technology firms.
A major change occurred with the alignment of Zurich North America Commercials Canada, Construction, Middle Market Commercial, Environmental, Energy, Financial Enterprises and Group Captives / Segment Solutions businesses into one unit, Rand said in the release.
Robert Lindemann recently was named COO and Frank Mike-Mayer was named chief underwriting officer two new positions within the company, strengthening Zurichs consistency in its execution, processes and tools.
This enhances our ability to focus on our customer needs, Rand said in the release. Additionally, the realignment of our line of business capabilities strengthens collaboration among the businesses and reinforces our strategic focus. This enables us to deliver more of what our customers and producers really value a broad range of products and services to suit their specific and ever-changing risk management needs.