Canadian Underwriter

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adjuster

News AdjustersClaimsInsurance

Why on-site adjuster supervision is needed

July 29, 2019 by Jason Contant

Citing a failure to ensure proper and adequate supervision of the firm’s employees at all times, the Insurance Council of Manitoba has fined the designated representative of a Manitoba ClaimsPro LP office $5,000, plus assessed investigation costs of $3,188. “Based

News AdjustersClaimsInsuranceLegislation / Regulation

How this province is tackling inconsistent adjuster licensing

May 24, 2019 by Jason Contant

Will there soon be a consistent approach to adjuster licensing across Canada? New Brunswick is one province moving towards that goal. Earlier this month, the Insurance Division of New Brunswick’s Financial and Consumer Services Commission released a consultation paper on

Feature

Insurance to the Rescue

January 15, 2019 Danielle Kubes

Winning ways to guide your clients through the worst day of their lives

News ClaimsInsurance

Claims professionals speak out amid allegations of contractors providing insurance advice

June 21, 2018 by Jason Contant

Ontario and Quebec’s May 4 windstorm event has the Canadian claims industry talking about the proper roles of contractors and adjusters, based on unconfirmed reports that individual rogue contractors – e.g. not people associated with the larger restoration contracting firms –

News CatastrophesClaimsMarkets / Coverages

How training plays into claims adjusting during back-to-back cats

June 19, 2018 by Jason Contant

When Canada experiences back-to-back catastrophes, it can be a challenge to pull together all the required resources in a timely fashion. Part of the puzzle is ensuring that claims adjusters and other parties are properly trained for the files they

News CatastrophesInsuranceMergers and Aqcuisitions

Nearly 1,300 new hail claims created last week in Alberta, more than 3,000 waiting for an inspector: Agriculture Financial Services Corporation

August 11, 2016 by Canadian Underwriter

Alberta’s Agriculture Financial Services Corporation (AFSC) said on Wednesday 1,289 new hail claims were created last week, while 3,089 hail claims are currently waiting for an inspector. AFSC, the Crown corporation with a private sector board of directors that provides

Feature Professional Development

Right Place, Right Time

May 1, 2016 Angela Stelmakowich, Editor

John Sharoun, recipient of The CIP Society’s 2016 Greater Toronto Area Fellow of Distinction Award, knows making an effort can produce solid results.

Feature

Rock and a Hard Place

March 1, 2016 The CIP Society Insurance Institute of Canada

Adjusters are required to juggle multiple tasks. But a busy environment, demanding workload and unexpected meetings should not influence interactions with clients. As the first points of customer contact, adjusters must maintain a professional demeanour by listening, showing empathy and putting clients at ease.