COVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some…
When a NatCat occurs in Canada, it’s common for U.S. adjusters to be on the scene — sometimes before Canadian adjusters, who are bound by provincial licensing restrictions. And while processes for getting either country’s adjusters on the scene are…
The head of a claims restoration company says it’s reasonable to believe that productivity in his company and the industry as a whole has dropped by nearly 20% due to the global COVID-19 pandemic. That would be on par with…
As Canadians carry on their love affair with condos, the number of units being built — and the rapid pace of their construction — have indirectly contributed to the severity of condo insurers’ claims costs, says a senior P&C insurance…
Digital Edition below ↓ Cover Story: ‘Technology Assist’ Growing use of technology solutions during natural disasters — as evidenced by happenings in Fort McMurray — looks poised to continue, with different options and more applications becoming a natural part of…
MGB Claims Consultants Inc. announced on Wednesday that it has acquired ProFormance Group Insurance Solutions Inc. “as part of an overall strategy for expansion to better service our clients and strengthen our presence in both the Lloyds of London and…
Sedgwick Claims Management Services, Inc. and its subsidiary Vericlaim announced on Wednesday that they will expand their services available in the Canadian market. In addition to Sedgwick’s existing third-party administration (TPA) operations, the companies will offer high-quality claims administration and…