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Agents
Aviva Canada welcomes bill limiting insurers’ brokerage ownership to 20% in Quebec
November 3, 2017 by Canadian UnderwriterAviva Canada said on Friday that it welcomes the new omnibus Bill 150 tabled by Quebec’s finance minister, which “provides clarity on the distinction between agents and independent brokers” and will help to ensure consumers in Quebec are protected and…
Proposed model law could beef up U.S. insurers’ cyber risk management
August 17, 2017 by Canadian UnderwriterNew cyber-related obligations being proposed south of the border, if approved, could promote more rigorous cyber risk management practices in the U.S. insurance market, Fitch Ratings suggests. The CyberSecurity Working Group of the National Association of Insurance Commissioners (NAIC) has…
Artificial Intelligence set to transform insurance industry, but integration challenges remain: Accenture
April 19, 2017 by Canadian UnderwriterArtificial intelligence (AI) will “significantly transform” the insurance industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based…
Commonwell Mutual Insurance Group offers new flood policy endorsement for Ontario homeowners
February 13, 2017 by Canadian UnderwriterCommonwell Mutual Insurance Group has a new policy endorsement that uses geo-coding to provide Ontario homeowners in low- and medium-risk zones with protection against property damage from flooding, surface water and sewer back-up caused by flood events. Starting Feb. 13,…
Insurers must realign business to suit customer needs and expectations for the future, not the past: Majesco
November 4, 2016 by Canadian UnderwriterThe factors influencing customer loyalty are changing, demanding that insurers rethink and realign how their businesses meet customer expectations, notes a new thought leadership report released Thursday by Majesco. A significant gap exists between consumer needs and expectations and what…