Canadian Underwriter approached Canadian P&C industry executives with two questions: 1) What is the single most important change the industry must make looking forward into 2019? 2) How might this change be brought about? Their answers, featured in our 2019…
Aviva Canada is diversifying its portfolio of business to avoid exposure to deteriorating conditions in Ontario’s auto insurance market. “When you look at Aviva’s business in Canada, there’s a heavy concentration in Ontario auto,” Aviva Canada president and CEO Colm…
Aviva Canada reported Thursday that it has added to its executive teams in risk, claims and information technology. Bryant Vernon is the new chief claims officer (CCO), Nicole Brouillard is the chief information officer (CIO) and Michel Dionne is the…
Fifteen years after their auto accident, an elderly couple representing themselves in court lost their bid to further postpone their claim against their auto insurer, following years of adjourning trial dates and failing to show up in court. “The trial…
Similar to drunk driving campaigns that took years to take hold before people realized others were getting injured or killed and that it was unacceptable, distracted driving campaigns may also take a while to fully work, Aviva Canada’s chief underwriting…
Nine out of 10 drivers in Newfoundland and Labrador believe insurance companies operating in the province are profitable, according to a new poll commissioned by Aviva Canada. “I cannot speculate about why people seem to believe this, but I can…
Nearly two-thirds of polled drivers in Newfoundland and Labrador have said that auto insurance has become “financially difficult” to pay for, according to a new poll commissioned by Aviva Canada. “The system is broken and insurers, government and other stakeholders…
Aviva Canada is embedding earthquake coverage in all of its homeowner and tenant insurance policies in British Columbia, coverage that is typically offered as an endorsement. The insurer is also conducting a needs analysis to determine if it will introduce the…
As auto insurance premiums go up, Aviva Canada is going after healthcare providers and legal professionals who are conspiring to submit false or inflated claims. Fraud is a “key” reason auto insurance premiums are rising in Ontario and the government…
Aviva Canada has a duty to defend a nurse who is being sued for privacy breach by a patient whose medical records were accessed in a Simcoe, Ontario hospital, the Court of Appeal for Ontario ruled in a decision released…
Aviva Canada is putting through an average rate increase of 5% in personal home and auto lines after reporting a combined operating ratio of 102% in its 2017 year-end results. Aviva Canada’s net written premium increased by 15% in 2017…
Mobile apps that allow policyholders to upload photos of damaged vehicles from auto accidents can help speed up the claims process, particularly for those involved in a total loss, the president of the Canadian Independent Adjusters Association (CIAA) said on…