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Aviva rolls out automated claim notification at collision reporting centres

February 5, 2019 by Greg Meckbach

Motorists insured by Aviva Canada will no longer have to make their own first notice of loss (FNOL) to the carrier if they report the accident to a collision reporting centre. This is because Aviva Canada is rolling out an

News InsuranceTechnology

What could stop insurers from being ‘uberized’

December 7, 2018 by Greg Meckbach

Amazon and Google may disrupt the insurance industry some day, but don’t expect either of these firms to start underwriting, suggests the head of one of Canada’s largest property and casualty insurers. “The Googles and Amazons of this world might

News InsuranceLegal

Why this 1996 auto accident benefits claim has not been resolved

October 31, 2018 by Greg Meckbach

An accident benefits claimant who a designated assessment centre concluded 22 years ago was not disabled still has a chance to claim income replacement benefits, Ontario’s Divisional Court has ruled. Dharam Sidhu was involved in a traffic accident in 1996. He

News Legal

Aviva considers appeal in $3.4-million sexual abuse claims dispute

October 22, 2018 by Greg Meckbach

Aviva Canada is considering whether to seek leave to appeal to the Supreme Court of Canada after the New Brunswick Court of Appeal ruled last week that the insurer must pay a Catholic diocese about $3.4 million towards costs of

News CatastrophesClaims

Insurers consider weekend storm in Ontario Cat event

April 16, 2018 by Greg Meckbach

Recent severe weather in Ontario, with six inches of ice pellets and winds exceeding gale force in some areas, will most likely be a CAT event, insurance companies report. But with rainfall warnings persisting Monday, one insurer reported more than

News Legislation / Regulation

New discount proposed for claimants who use insurers’ accredited body shops

March 13, 2018 Greg Meckbach, Associate Editor

In the wake of an undercover investigation that allegedly caught collision repair centres deliberately damaging vehicles, Aviva Canada is pushing for discounts for vehicle owners who agree to use an insurer’s accredited body shop. Such a discount would require a

News InsuranceLegalMarkets / Coverages

Why a home insurer is paying for a workplace injury

January 12, 2018 by Greg Meckbach

Intact is on the hook for legal costs to settle a personal injury lawsuit against a business executive whose friend was injured at a workplace after hours. Intact provided liability coverage under a homeowner policy. The company unsuccessfully argued before

News Insurance

Aviva’s RV adventure: insuring homes on wheels

December 15, 2017 David Gambrill, Editor-in-Chief

In its second major ridesharing announcement in less than a week, Aviva Canada has joined the RV adventure, insuring the expansion into Canada of Outdoorsy, an online platform to rent recreation vehicles. Outdoorsy is billed as the largest online RV

News InsuranceTechnology

How Aviva will cover Lyft in Canada

December 12, 2017 David Gambrill, Editor-in-Chief

Aviva Canada will be the official commercial automobile insurance provider for the California-based ride-sharing program Lyft, which is anticipated to start operations in Canada this month. Aviva will cover Lyft through a commercial insurance fleet policy. Coverage and limits vary,

News Earnings / RatingsMarkets / CoveragesMergers and Aqcuisitions

A.M. Best reports spike in Canadian investment in U.S. insurance market

September 1, 2017 by Canadian Underwriter

There is a “growing interest” among Canadian property and casualty insurers in the United States market, while on this side of the border, Aviva plc has became the Number 2 P&C insurer in Canada and the loss ratio in Canadian

Feature Legal

Beyond Intent

August 30, 2017 Nadia MacPhee, Partner, Brenton Kean

A New Brunswick court recently addressed a rarely litigated exclusion in liability policies, which are meant to ensure an insured’s intentional conduct does not attract coverage. The ruling, plus an earlier one in British Columbia, show that although a plaintiff may allege the insured’s conduct was intentional, the analysis must go further.

News InsuranceLegalMarkets / CoveragesMergers and AqcuisitionsTechnology

Aviva plc reports 9.5% increase in rejected claims due to fraud

May 30, 2017 by Canadian Underwriter

United Kingdom insurer Aviva plc has reported a 9.5% increase in the number of fraudulent claims it declined in 2016, “fuelled by increases in fraud detection across motor bodily injury, household and liability claims.” Aviva said in a press release