Canadian Underwriter

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Aviva

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News BrokersClaimsInsuranceMarkets / Coverages

Are car rental shortages affecting loss of use endorsements?

August 5, 2022 by Alyssa DiSabatino

The car rental shortage isn’t only impeding on Canadians’ travel plans—it could also affect policyholders’ loss of use endorsements. Luckily, there are alternative options for insurers to reimburse customers on their loss of use policies, says one of Canada’s largest

A pair of glasses, a small model home, a level tool, a measuring tape, a set of pens and two construction hats sit atop a blueprint of a house on a desk.
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Why brokers should ask their clients about home renos

July 6, 2022 by Alyssa DiSabatino

Canadians made major renovations to their homes during the pandemic, and over 14% of those who renovated stated they did so on an impulse during the pandemic — but are policyholders telling their insurers about these material changes?  Not every

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News ClaimsClaims CanadaClimate ChangeInsurance

Aviva Canada’s eco-friendly approach to claims

June 7, 2022 by Alyssa DiSabatino

Aviva Canada is piloting an eco-friendly claims process, part of its plan to become a net-zero company by 2040. Notably, the company is mobilizing its efforts to respond to climate change by recycling and sorting materials during the claims process.

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Paid How Consumers Can Be in the Driver’s Seat When It Comes to their Auto Insurance

June 1, 2022 Phil Gibson; EVP and Managing Director, Personal Insurance, Aviva Canada

With warmer weather, many of us are thinking of spending more time outdoors, and for some this includes taking a cross country road trip. We’ve noticed that driving activity has been returning to pre-pandemic levels, and with inflation and gas

Calgary, Canada - May 23, 2015: Sunset over Calgary's skyline with the Scotiabank Saddledome in the foreground. The dome with its unique saddle shape is home to the Calgary Flames NHL club, and is one of the oldest professional hockey arenas in North America.
News Commercial LinesInsurance

Calgary Flames sue insurers $125 million for pandemic-related losses

March 23, 2022 by Alyssa DiSabatino

The Calgary Flames have filed a $125-million lawsuit against its insurers to enforce the terms of an all risks insurance policy for “massive losses” due to the COVID-19 pandemic.   The named defendants in the statement of claim filed in

Susan Penwarden, Aviva Canada
News Insurance

Susan Penwarden, Aviva Canada

March 7, 2022 by Alyssa DiSabatino

Susan Penwarden, Chief Technical Underwriter, Aviva Canada Susan Penwarden has had a varied and robust career in insurance, living across five different countries and practicing insurance in the United Kingdom, France, Denmark and Canada.  Before settling at Aviva, Penwarden started

News ClaimsLegal

Why this accident benefits claim from 2018 Toronto van attack was denied

December 1, 2021 by Greg Meckbach

A Toronto firefighter who suffered psychological injury after responding to the deadly 2018 van attack is not entitled to auto accident benefits, the Ontario Licence Appeal Tribunal has ruled. In Travis v Aviva Insurance Company, released Nov. 25, LAT adjudicator

News AdjustersClaimsClaims CanadaInsuranceLegalLegislation / Regulation

Court rules Ontario auto insurer’s request for claimant data ‘unnecessarily invasive’

November 8, 2021 by Greg Meckbach

An Ontario judge has turned down a request by Aviva Insurance Company of Canada to order a claimant to produce banking records showing the location of vendors from which that claimant had made purchases. In November, 2020, an Aviva auto

News Insurance

Paid Want to win the loyalty of HNW clients? Focus on these 3 things

November 3, 2021 Aviva Canada

If you serve High Net Worth (HNW) clients, you don’t need to be told that serving this segment often requires a velvet touch. They are often aware of the value of their business and expect priority concierge type service. Here

News InsuranceLegal

Business interruption class action against Aviva Canada now fully certified in Ontario

September 17, 2021 by Greg Meckbach

An Ontario manufacturer shuts down its factory for several weeks in the early stages of the COVID-19 pandemic. Factory managers re-configure the facility to allow workers to socially distance. Can that manufacturer get business insurance coverage if its policy wording

News CatastrophesClimate Change

3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO

August 24, 2021 by Greg Meckbach

Fire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to

Front view of red SUV emergency braking to avoid car crash
News InsuranceLegislation / Regulation

Why this auto insurer will stop discount for autonomous emergency braking

July 27, 2021 by Greg Meckbach

Nova Scotia motorists who purchase autonomous emergency braking systems will no longer qualify for a discount with one insurer as of October. In Nova Scotia, Aviva General Insurance Company has a 15% discount, to bodily injury and accident benefits insurance