Canada’s national broker association issued an open letter to its insurer partners this week, recommending flexible payment options and emergency coverage extensions for clients in need, as well as support for single-office brokerages disabled by an outbreak of COVID-19 requiring…
Customer satisfaction with homeowners insurance in eastern Canada is improving, while catastrophic events contribute to lower satisfaction in the western provinces, according to the J.D. Power 2016 Canadian Home Insurance Study, released on Monday. The annual study examined customer satisfaction…
Customer satisfaction with auto insurance in Canada has increased for the first time in five years, according to the J.D. Power 2016 Canadian Auto Insurance Satisfaction Study, released earlier this week. The study, now in its ninth year, measures customer…