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Breach

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How Canada’s mandatory breach notification has affected the P&C industry

February 24, 2020 by Jason Contant

Canada’s new mandatory breach notification requirements have increased the number of reported claims, leading to a re-shuffling of claims costs for insurers, according to a privacy lawyer. “It definitely leads to more claims and it makes its presence [known] in

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LifeLabs facing proposed class action lawsuit over data breach

January 3, 2020 The Canadian Press

TORONTO – A proposed class action lawsuit has been filed against medical services company LifeLabs over a data breach that allowed hackers to access the personal information of up to 15 million customers. In an unproven statement of claim filed

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Desjardins revises data theft impact numbers, says 4.2 million affected

November 1, 2019 Julien Arsenault - THE CANADIAN PRESS

MONTREAL – The Desjardins Group data theft is much more widespread than first thought and actually hit 4.2 million members, the banking co-operative’s chief executive said Friday. Guy Cormier told a news conference the revised number – which represents the

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Data breach affects nearly 3 million Desjardins Group members

June 20, 2019 THE CANADIAN PRESS

MONTREAL – Desjardins Group said Thursday the personal information of more than 2.9 million of its members has been shared with individuals outside of the organization. The Quebec-based financial institution said the breach affects 2.7 million individual members and 173,000

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Help your client overcome the stigma of the “breach” word

April 23, 2019 by Greg Meckbach

Managing cyber risk effectively means considering the business objectives and setting rules on who can declare a breach has occurred, speakers told insurance professionals at a recent conference. “There is a big connotation as it relates to the word ‘breach,’”

News InsuranceMarkets / CoveragesTechnology

One way of devaluing cyber attacks

February 1, 2019 by Jason Contant

Financial institutions looking to verify online users should use “security layers” to help devalue attacks to extract data from legitimate consumers, a Vancouver-based security company recommends. For insurers and banks, security layers with behavioural analytics and passive biometrics can allow

News ClaimsRiskTechnology

Privacy breach hotel faces class action in Canada

December 11, 2018 Tara Deschamps - THE CANADIAN PRESS

TORONTO – Canadians who stayed at Marriott International Inc. and Starwood Canada ULC hotels are taking legal action against the companies following a security breach. At least three proposed class actions have been launched in Toronto and Montreal against the

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The real risk to SMEs from data breaches

December 4, 2018 by Jason Contant

Changes to Canadian privacy laws expose small and medium-sized enterprises (SMEs) in Canada to potentially higher compliance costs and civil liability in the event of a data breach, according to a new report from commercial insurer Aon. On Nov. 1,

News ClaimsLegislation / RegulationTechnology

What led to massive Nova Scotia privacy breach

November 14, 2018 THE CANADIAN PRESS

HALIFAX – An investigation by Nova Scotia’s privacy commissioner says health officials have been caught “snooping” on personal health records, something she says is a serious invasion of privacy and a prosecutable offence. In an annual report released Wednesday, commissioner

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Air Canada mobile app breach strikes up to 20,000 customers

August 29, 2018 The Canadian Press

MONTREAL – Air Canada says 20,000 customers may have had their personal information improperly accessed due to a breach in its mobile app, prompting a lock-down on all 1.7 million accounts until consumers change their passwords. The airline says it

News Legislation / RegulationMarkets / CoveragesTechnology

Ashley Madison may provide clue to regulations around data breach disclosure

April 12, 2018 by Jason Contant

The upcoming mandatory requirement to disclose data breaches will help address some of the anxieties that Canadians have about cybersecurity and data protection, and may prescribe some precautions that organizations can take for remediation. What would these precautions look like?

News Legislation / RegulationMarkets / CoveragesTechnology

Mandatory breach requirements effective November 1. Here’s what to do.

April 11, 2018 by Jason Contant

With mandatory breach notification requirements coming into effect on November 1, Canadian businesses will need to focus on two factors to prepare: 1) a risk assessment, and 2) determining the decision makers in the company and a breach response plan.