Better engagement with customers and the ability to respond quickly to change are just two reasons why the leader of one of Canada’s biggest direct insurance companies sees an advantage for companies like his over competitors that sell through the…
Insurers need to form stronger bonds with various ancillary organizations involved in a car purchase, so that insurance isn’t the last thing on a consumer’s mind at the end of the deal, says an industry consultant. But in seeking out…
*Editor’s Note: Jean-Francois Blais retires as Intact President effective Jan. 1, 2018. His contribution to our 2018 CEO Outlook pre-dated his retirement announcement. The insurance industry is facing potential disruption. Insurers are tackling several longer-term trends including the sharing economy,…
Getting younger people to choose the broker channel as a career remains a challenge, the incoming president of the Insurance Brokers Association of Ontario (IBAO) told Canadian Underwriter in a recent interview. “In the high schools is where it really…