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News Insurance

Digital brokers: Should you build your own tech, or buy someone else’s?

October 22, 2020 by David Gambrill

Okay, so your brokerage is going digital: Should you build your own technology, or buy someone else’s? The answer is largely situational, with panellists at the Insurance Brokers Association of Ontario’s 2020 virtual convention offering their best advice to brokers

News BrokersInsuranceLegislation / Regulation

How a simple office procedural error led to a fine for a broker, the nominee, and the brokerage

July 15, 2020 by David Gambrill

A “lack of appropriate office procedures,” in addition to a “casual” approach to handling a client file, led to a series of miscues that resulted in coverage not being bound for a married couple who reported a theft of their

News BrokersInsuranceLegislation / Regulation

Broker fined $2K for obtaining premium relief for a client while unlicenced

July 10, 2020 by David Gambrill

A Manitoba broker was recently fined $2,000 after obtaining premium relief for a client within hours of being told by the regulator that he was unlicensed to act as a broker. On Dec. 19, 2018, Darcy Dion Boguski completed the

News BrokersInsurance

Broker fined for misrepresenting cause of her termination

February 21, 2020 by David Gambrill

A Manitoba broker has been fined $1,000 and ordered to take an ethics course after failing to fully disclose on her broker licence renewal application why her brokerage had terminated her for cause. Rahat Sharma, a broker who used to

News BrokersInsuranceLegal

Three-year ban for broker convicted of misappropriating more than $16,000

January 27, 2020 by David Gambrill

The former branch office manager of a B.C. brokerage has been banned from being a broker for a minimum of three years after she was convicted for misappropriating more than $16,000 of Insurance Corporation of B.C. (ICBC) funds for personal

Feature Brokers

Discipline digest

July 9, 2019 David Gambrill, Editor-in-Chief

It’s time for a national standard on publishing provincial broker discipline decisions

News Insurance

Why brokers need to check their dec pages

April 4, 2019 by David Gambrill

A Manitoba broker was fined $1,000 fine for not checking to make sure his client’s request for a Single Limit Endorsement was included as part of the client’s home insurance coverage. It wasn’t, as it turns out, and the client

News BrokersInsurance

Broker fined for failing to review with his client a $1.4-million coverage change

March 14, 2019 by David Gambrill

A Manitoba broker is out of pocket $1,000 for failing to review with his client a $1.4-million change to a client’s commercial property insurance policy. On Dec. 12, 2011, an insurer requested renewal instructions from Manitoba broker Horace Smaczylo, as

News BrokersLegislation / Regulation

Broker lands in hot water after BI coverage miscue

February 5, 2019 by David Gambrill

A Manitoba broker landed in hot water after filling in for a vacationing colleague whose commercial client wound up without business interruption coverage. Broker John C. McDonald was fined $250 for his role in the coverage mix-up. When McDonald’s work

News BrokersInsuranceProfessional Development

Why being a broker is the best job ever

January 31, 2019 by Jason Contant

The feeling that their opinions are heard and often implemented is just one of the reasons brokers report being satisfied with their choice of career. “I truly believe that I am a valued professional advisor,” Ryan McKenna, commercial and personal

News BrokersClaimsInsuranceLegal

Trial required to confirm insured’s cash payment to broker, court finds

January 23, 2019 by David Gambrill

A dispute between an auto insurance claimant and a carrier over whether or not the claimant paid her broker in cash to update an auto policy is a genuine matter for trial, an Ontario court has ruled. Marie-Therese Dakane brought

News Brokers

Fine for broker in business interruption coverage mix-up

July 13, 2018 by David Gambrill

A $500 fine against a Manitoba broker illustrates the importance of documenting conversations with a client when advising on business interruption coverage in a commercial insurance policy. The broker, Edward Tetrault, provided a quote to his commercial business client on