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News BrokersClaimsInsuranceLegal

Trial required to confirm insured’s cash payment to broker, court finds

January 23, 2019 by David Gambrill

A dispute between an auto insurance claimant and a carrier over whether or not the claimant paid her broker in cash to update an auto policy is a genuine matter for trial, an Ontario court has ruled. Marie-Therese Dakane brought

News Brokers

Fine for broker in business interruption coverage mix-up

July 13, 2018 by David Gambrill

A $500 fine against a Manitoba broker illustrates the importance of documenting conversations with a client when advising on business interruption coverage in a commercial insurance policy. The broker, Edward Tetrault, provided a quote to his commercial business client on

Feature Technology

Tech Report: Is 2018 the Year of the Broker?

May 7, 2018 Eric Fenton, Head of Insurance, EPAM

Canadian insurers have emphasized work on their front-end systems to provide a direct-to-consumer experience. Now that carriers are working on their legacy systems to better integrate with brokers, will a direct broker-to-consumer experience be far behind?

News InsuranceLegislation / Regulation

Broker loses license after coverage gaps

December 29, 2017 by David Gambrill

A Manitoba broker has lost her license for failing to ensure a smooth transition during policy renewals for three separate clients. The General Insurance Council of Manitoba, which regulates the province’s brokers, issued its decision against Danielle Robertson on Dec.

Photos Technology

InsurTechTO, November 6, 2017

November 6, 2017 by Canadian Underwriter

Try to distill all of the lessons and insights imparted by speakers at the inaugural InsurTechTO conference into a single prescription, and you might get this: Technological change is everywhere in the insurance industry, and you’d better do way, way

News ClaimsInsuranceMarkets / CoveragesTechnology

Endeavour launches cyber facility, cyber protection becoming key to risk management

October 10, 2017 by Canadian Underwriter

Endeavour Insurance Services is looking to facilitate easier management of risks in the small-medium enterprise (SME) cyber space – while also supporting MGAs, brokers and clients in the U.S. and Canada – with the launch of a new technology and

News CatastrophesEarnings / RatingsInsuranceMergers and AqcuisitionsTechnology

Economical Insurance posts net income of $5.3 million in 2017 Q1, down from $28.5 million in prior-year quarter

May 8, 2017 by Canadian Underwriter

Auto lines, catastrophe and weather-related losses served as a drag on underwriting results which, in turn, contributed to Economical Insurance posting net income of $5.3 million in 2017 Q1 compared to $28.5 million in 2016 Q1. “Higher investment income was

News AssociationsInsuranceTechnology

Consumers starting to expect zero friction, omni-channel offering key: CIAA event speakers

April 18, 2017 by Angela Stelmakowich

Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested

News Earnings / RatingsInsuranceMarkets / CoveragesMergers and Aqcuisitions

Echelon Financial Holdings Inc. sees lower net income for 2016 full-year, Q4 over prior-year periods

February 17, 2017 by Canadian Underwriter

It was a mixed bag for Echelon Financial Holdings Inc. (EFH) in the fourth quarter of 2016, with strong commercial lines results and lower personal lines results combining to contribute to a 70% drop in net income to about $2.6

News InsuranceMarkets / CoveragesMergers and AqcuisitionsProfessional DevelopmentTechnology

Continued consolidation in Canadian broker and carrier spaces could create absence of mid-sized players: KPMG conference speaker

December 7, 2016 Jason Contant, Online Editor

The continued consolidation in both the insurance broker and carrier spaces in Canada could create an absence of mid-sized players, a speaker suggested on Wednesday at KPMG’s 25th Annual Insurance Conference in Toronto. “You could see a creation of an

News InsuranceMergers and AqcuisitionsTechnology

Surex Direct launches simplified quote process for tenant’s, condo insurance

August 23, 2016 by Canadian Underwriter

Surex Direct has announced the availability of a new tenant’s and condo insurance quote process designed to make things faster and more simple for users. The customer-facing quote process allows users to know “exactly what their best policy price is

Feature InsuranceLegalProfessional Development

Beyond Chitchat

August 1, 2016 The CIP Society - Insurance Institute of Canada

A long-standing and friendly relationship between a broker and client is always welcome. But busy schedules, brief chats and assumptions should never take the place of a comprehensive review of a client’s risk come renewal time. This sort of annual review is necessary to meet a broker’s professional obligations to the client, insurer and insurance industry as a whole.