A dispute between an auto insurance claimant and a carrier over whether or not the claimant paid her broker in cash to update an auto policy is a genuine matter for trial, an Ontario court has ruled. Marie-Therese Dakane brought…
A $500 fine against a Manitoba broker illustrates the importance of documenting conversations with a client when advising on business interruption coverage in a commercial insurance policy. The broker, Edward Tetrault, provided a quote to his commercial business client on…
Canadian insurers have emphasized work on their front-end systems to provide a direct-to-consumer experience. Now that carriers are working on their legacy systems to better integrate with brokers, will a direct broker-to-consumer experience be far behind?
A Manitoba broker has lost her license for failing to ensure a smooth transition during policy renewals for three separate clients. The General Insurance Council of Manitoba, which regulates the province’s brokers, issued its decision against Danielle Robertson on Dec.…
Try to distill all of the lessons and insights imparted by speakers at the inaugural InsurTechTO conference into a single prescription, and you might get this: Technological change is everywhere in the insurance industry, and you’d better do way, way…
Endeavour Insurance Services is looking to facilitate easier management of risks in the small-medium enterprise (SME) cyber space – while also supporting MGAs, brokers and clients in the U.S. and Canada – with the launch of a new technology and…
Auto lines, catastrophe and weather-related losses served as a drag on underwriting results which, in turn, contributed to Economical Insurance posting net income of $5.3 million in 2017 Q1 compared to $28.5 million in 2016 Q1. “Higher investment income was…
Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested…
It was a mixed bag for Echelon Financial Holdings Inc. (EFH) in the fourth quarter of 2016, with strong commercial lines results and lower personal lines results combining to contribute to a 70% drop in net income to about $2.6…
The continued consolidation in both the insurance broker and carrier spaces in Canada could create an absence of mid-sized players, a speaker suggested on Wednesday at KPMG’s 25th Annual Insurance Conference in Toronto. “You could see a creation of an…
Surex Direct has announced the availability of a new tenant’s and condo insurance quote process designed to make things faster and more simple for users. The customer-facing quote process allows users to know “exactly what their best policy price is…
A long-standing and friendly relationship between a broker and client is always welcome. But busy schedules, brief chats and assumptions should never take the place of a comprehensive review of a client’s risk come renewal time. This sort of annual review is necessary to meet a broker’s professional obligations to the client, insurer and insurance industry as a whole.