Customers in the digital age expect to hear back from brokers immediately, so if brokers don’t start investing in Customer Relationship Management (CRM) systems soon, well — good luck, says Dave Vass, vice president of innovation at Trufla Technology. Vass…
Thinking about rapid-fire growth? M&A guru Georges Pigeon of KPMG in Canada gives you some food for thought
Lloyd’s of London, Canada’s fourth-largest insurance provider, has sounded a discordant note lately, with shaky financial results emanating from Europe. How should Canadian brokers interpret the tune they are hearing from across the pond?
After talking to Canadian brokers nationwide, and in the spirit of car racing board games, Canadian Underwriter presents the obstacles and opportunities facing brokers as they steer their way to success
Wawanesa Mutual Insurance Company made a bold move last year, forsaking the direct channel to sell exclusively through brokers. Carol Jardine, president of Wawanesa’s Canadian P&C operations, shares her assessment of how the strategy has worked so far.
Brokers can learn a valuable lesson from Wawanesa’s $9.5-million investment in an online platform to provide direct-to-consumer quotes for rental insurance, the company’s president of Canadian P&C operations told brokers attending the 2018 IBAO Conference last week. Don’t try replicating…
A US$6-billion merger between Marsh & McLennan Companies Inc. and Jardine Lloyd Thompson Group Plc could form the world’s largest commercial brokerage, and more mergers and acquisitions among commercial brokerages will likely to follow, a Canadian M&A expert suggests. Marsh…
An emerging class of professional consultants is a new area of opportunity for brokers seeking to place errors and omissions (E&O) insurance. “We as a society have changed to become more service-oriented,” says Marilyn vanGansewinkel, vice president of specialty insurance…
Brokerlink, one of Canada’s largest property and casualty insurance brokerages, has expanded its presence in Ontario with the acquisition of three new brokerages. Ontario brokerages Adriatic Insurance Brokers Ltd., Magermans & Raes Insurance Brokers Ltd., and Insurance Protection Group Inc.…
Data maintenance will help keep your business running at top speed and efficiency
Greg Mansfield has received an award for his visionary approach to broker CE. Here’s what he sees for broker learners in the future.
Brokers could pay more under proposal to tax income sprinkling and passive investments