As the arrival of vaccines in Canada promise to put an end to the pandemic, insurers and brokers now face the same task as their commercial clients: Creating a business plan for the ‘new normal,’ after the threat of COVID-19…
It’s often been said that insurance is a “people business,” but establishing and maintaining personal relationships is challenged by social distancing requirements to prevent the spread of a global pandemic. Certain professional roles within the industry are perhaps more suited…
Running day-to-day operations is a challenge when your employees aren’t all in the same physical location. Although the Canadian P&C insurance industry is an essential service (and is therefore allowed to keep its offices open), most the industry’s workforce has…
Battle stations, everyone. This is not a drill. Repeat: This is not a drill. COVID-19 has infected the world, and P&C organizations are not immune to the impact of the novel coronavirus. But a proper, well-rehearsed business continuity plan can…
Since mid-March, Canada’s P&C industry has been working from home and social distancing to slow the spread of the novel coronavirus. What have we learned so far that will help us prepare for the next pandemic?
Brokerages need to make sure they’re investing in technology that benefits the brokerage as a whole rather than promoting a silo-type of environment, Steve Whitelaw, vice president of industry and partner relations at Applied Systems, cautioned in a webinar recently.…
Before COVID-19, there was a lively debate within the Canadian P&C industry about the virtues and pitfalls of working from home, featuring the industry’s skeptics (a.k.a. the “Boomers”) and proponents (the “Millennials”). Well, guess what? The pandemic has made us…
Canadian Underwriter will host a free webinar exploring how brokers’ business continuity plans have responded and will continue to respond during the unfolding drama of the global COVID-19 pandemic. Scheduled for 1 pm EST on Wednesday, Apr. 22, the panel…
A pandemic triggers a state of emergency. You have 24 hours to shut your doors to customer walk-in traffic and protect 1,900 of your brokers and support staff across Canada from catching and spreading the novel coronavirus. Even for smaller brokerages, it…
PHILADELPHIA – The multitude and variety of risks are becoming more predictable, indicating multinational and domestic companies can benefit from taking a look at how global interdependence affects each link of their supply chain, says Jamie Luce, senior vice president,…
Bodily injury and property damage exclusions in cyber insurance policies means the Internet of Things has “big implications” for organizations, while malware that existed unbeknownst to a user before binding a policy can mean a cyber incident is not covered,…
Cyber attack, data breach and unplanned IT and telecom outages are the greatest concerns among business continuity professionals, concludes the sixth annual Horizon Scan Report, released Tuesday. The top three concerns remain unchanged from the last report carried out by…