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Paid Why should we be social on social media?

May 17, 2021 CAA Insurance Company

Having a social media strategy is a proven approach that supports numerous business objectives such as growth, engagement, brand loyalty, SEO, and more. And with 25.35 million users in Canada, it makes sense that people’s buying decisions can be strongly

News Insurance

Paid Usage Based Insurance – What’s in it for Brokers?

May 9, 2021 CAA Insurance Company

A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when it comes to their auto insurance, and the ability to take control of their costs. Usage based insurance (UBI), otherwise known

News ClaimsClaims CanadaInsuranceLegalRestoration

What courts say about vacancy exclusion when elderly homeowner client moves to a care home

April 27, 2021 by Greg Meckbach

An elderly homeowner’s health takes a turn for the worse, necessitating a move into a care home. The client still owns her original home, which suffers water damage. The insurer denies the claim on the grounds that the property is

News ClaimsClaims CanadaInsuranceLegal

How Travelers won appeal over Ontario accident benefits dispute

June 17, 2020 by Greg Meckbach

When an Ontario woman was catastrophically injured in an accident in a Nunavut-plated vehicle in Nunavut, that vehicle’s insurer was initially told it had to pay Ontario accident benefits to the claimant. But in Travelers Insurance Company of Canada v.

News Insurance

How these two insurers are serving customers during the pandemic

March 23, 2020 by Greg Meckbach

Most Desjardins agency offices are now dealing with customers over the phone and Internet, while CAA Club Group has closed its Ontario stores due to the COVID-19 pandemic. “Desjardins agents are continuing to focus on servicing our clients,” a spokesperson

News InsuranceMarkets / CoveragesProducts

Where to find travel coverage for thrill-seekers and pre-existing conditions

July 19, 2019 by Jason Contant

CAA Travel Insurance has introduced two new endorsements for thrill-seekers and travellers with pre-existing conditions. The products, an Adventurous Air Activities Rider and a Seven-Day Pre-Existing Condition Rider, include coverage that is not typically available in standard travel insurance policies,

News Technology

Don’t count on self-driving cars being just around the corner

May 29, 2019 by Greg Meckbach

If you are led to believe most of your clients will get around in self-driving cars within a decade, you might want to think again. “Autonomous vehicles will likely not be on our roads for at least another 25-30 years,

News ClaimsClaims CanadaTechnology

This aspect of automated vehicle technology is confusing your clients

May 28, 2019 by Greg Meckbach

Is it your client’s fault if they got into an accident in a partly-automated vehicle because they failed to understand exactly what the car’s computer could and could not do? “I’m sure it will be fought in court battles over

News Insurance

Why this insurer is spending $20 million on bricks-and-mortar stores

April 4, 2019 by Greg Meckbach

When CAA Insurance clients want to visit an agent in person, company officials want those clients to feel as if they are in a home rather than an office. This is one reason CAA Club Group has spent $8 million

News ClaimsInsuranceMarkets / Coverages

New insurance coverage for shared travel accommodations

March 21, 2019 by Jason Contant

Has your client booked travel accommodations through platforms like Airbnb, HomeAway and Trip Advisor? If so, they are now able to get insurance coverage for trip cancellations and interruptions. CAA Travel Insurance announced Wednesday it has added a new feature

News ClaimsLegislation / Regulation

Insurer reacts to new distracted driving penalties

January 7, 2019 by Greg Meckbach

The new licence suspensions and $500 minimum fines for distracted driving should remind Ontario motorists not to text and drive, a spokesperson for CAA South Central Ontario predicts. “We hope this is going to serve as a deterrent,” CAA SCO

News InsuranceMergers and Aqcuisitions

CAA Insurance parent agrees to buy Echelon Insurance

November 9, 2018 by Greg Meckbach

CAA Club Group has agreed to buy non-standard auto insurer Echelon Insurance for $175 million, the companies said Friday. The deal will allow CAA Insurance to reach new markets and customers, CAA Club Group president Jay Woo wrote in an