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Canadian Insurance Claims Managers Association

News AdjustersInsuranceTechnology

What adjusters can learn from technology disruptors

January 29, 2019 by Greg Meckbach

Adjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside

News AdjustersMergers and Aqcuisitions

Where the claims industry stands on flexible workplace conditions

January 22, 2019 by Canadian Underwriter

Editor’s Note:  This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer

Feature Claims CanadaInsurance

Running past the finish line

March 7, 2018 Emily Atkins, Editor

Dan Langer takes on CICMA presidency in retirement

News ClaimsInsuranceLegal

How lawsuits arising from stolen vehicles could affect drone claims

February 7, 2018 Greg Meckbach, Associate Editor

Liability risk for operators of unmanned aerial vehicles (commonly known as drones) will be affected by past court rulings concerning parked vehicles, a lawyer suggested Tuesday during a claims conference. And based on precedents set in the vehicle cases, it

Feature AssociationsInsurance

New Found Claim

January 2, 2017 Greg Meckbach, Associate Editor

As president of the Canadian Insurance Claims Managers Association, claims specialist Alex Lethbridge wants to raise awareness of the inter-company arbitration agreement.

News InsuranceMarkets / CoveragesMergers and AqcuisitionsProfessional Development

Vericlaim Canada acquires RGM Claims Services

September 1, 2016 by Canadian Underwriter

Vericlaim Canada – a subsidiary of Sedgwick Claims Management Services, Inc. – announced on Thursday that it has acquired the assets of RGM Claims Services, Inc. Mississauga, Ont.-based Vericlaim Canada is a national provider of loss adjusting and claims management


Making Adjustments

March 1, 2016 Angela Stelmakowich and Greg Meckbach

Toronto recently played host to the Canadian Insurance Claims Managers Association (CICMA)/Canadian Independent Adjusters’ Association (CIAA) Ontario Chapter Joint Conference and the Ontario Insurance Adjusters Association’s 2016 Professional Development and Claims Conference. New and emerging trends were on offer, from cyber security to drones, smart homes and adjuster training.