Keyword
chatbot
This brokerage’s new guy works 24-7
July 29, 2019 by Greg MeckbachLead generation was one reason Archway Insurance set up a chatbot to answer basic questions for Internet users. “Welcome to Archway. What brought you here today?” is how Archie, the firm’s artificial intelligence-driven chatbot, greets Internet users when they browse…
This AI tool is a ‘huge priority’ for some insurers
February 27, 2019 by Greg MeckbachChatbots are getting better at answering questions, and many Canadian insurers are taking a serious look at the technology, a fintech analyst said Tuesday. “Quite a few of the major insurers in North America are looking to chatbots as a…
What to consider when tempted by a ‘shiny’ tech tool
November 13, 2018 by Greg MeckbachBefore deciding whether to buy the latest and greatest technologies, a broker need to understand what problem that technology is actually going to solve, speakers said during a recent technology conference. “A lot of people are trying to sprinkle insurtech…
One simple way to increase your lead generation by 33%
August 14, 2018 by Jason ContantOne large, multi-location Canadian brokerage saw a 33% increase in leads generated through their website, simply by introducing a chatbot to provide instant home and auto insurance quoting, the CEO and founder of a Kitchener, Ont.-based insurtech said Friday. ProNavigator…
Tech only one part of value proposition: broker association
December 5, 2017 Jason Contant, Online EditorTechnology advancements may seem like a competitive advantage in the broker channel, “but they have the potential to be a neutralizer” as well, the Insurance Brokers Association of Ontario cautioned Tuesday. Some brokers have already dabbled with technology by offering…
How A.I. can help brokers deal with their carriers
November 19, 2017 David Gambrill, Editor-in-ChiefBrokers are excited about the potential of artificial intelligence (A.I.) to help streamline interactions—not just between brokers and consumers, but also between brokerages and insurance companies. Chatbots are often cited as an A.I. tool to help brokerages automate and streamline…
Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum
March 3, 2017 Jason Contant, Online EditorLearning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell &…