Keyword
Claims
Why this home insurer has a duty to defend a road rage claim
August 11, 2020 by David GambrillPembridge Insurance Company of Canada has a duty to defend an insured who has liability coverage under a home insurance policy in a case in which the insured got out of his car and allegedly threatened another driver in a…
Property claim cycle times are on the rise: Xactware data
August 10, 2020 by David GambrillWhile everyone in the Canadian property and casualty insurance industry knows that quick claims response times are critical to consumer satisfaction, cycle times for property claims in Canada increased overall between 2018 and 2019, according to the latest property damage…
As provincial economies re-open, insurers eye their auto claims frequencies
August 10, 2020 by David GambrillAs if it weren’t enough with all of the recent news reports about natural catastrophe losses in Alberta, and claims against insurers for business interruption losses due to the COVID-19 pandemic, there is another, more familiar risk looming on the…
Claimant learns the difference between “hit-and-run” and collision damage
July 28, 2020 by David GambrillA driver in B.C. is out $1,777 for incorrectly telling the public auto insurer that damage to his parked vehicle was the result of a “hit-and-run,” as opposed to collision damage. Jiameng Wang took Insurance Corporation of British Columbia (ICBC)…
How an insurer in an “underinsured” auto case reduced its exposure by more than $452K
July 7, 2020 by David GambrillAn Ontario auto insurer in an underinsured accident case is entitled to make a subrogated claim against a third party – in this case, a bartender who was found 11% responsible for a fatal car crash — even though its…
COVID-19 sparks debate about U.S. adjuster use in Calgary
July 3, 2020 by David GambrillCOVID-19 appears to be kindling proud sentiments about employing Canadian adjusters, after social media posts triggered an age-old debate about using U.S. adjusters to handle catastrophe claims in Canada. Twitter was abuzz with comments after Global News posted a piece…
A provincial twist on the emergency suspension of limitation periods
June 4, 2020 by David GambrillWhile many Canadian courts continue to suspend two-year limitation periods for plaintiffs to file civil lawsuits against insurers and other defendants, Alberta’s clock has started running again as of June 1 – and for claims under the province’s Insurance Act,…
Contactless payment in a pandemic: There’s an app for that
May 29, 2020 by David GambrillRetail clients of brokers and insurers can now prevent the spread of the novel coronavirus by taking advantage of digital, contact-free payment methods now available on mobile apps. Increasingly, businesses will have to operate within the health and safety guidelines…
Why insurers are investing more in this technology
May 27, 2020 by Adam MalikAccelerated drone usage by the insurance industry is another of the ripple effects that will come as a result of change thanks to the COVID-19 pandemic. The last few months have changed the way people and businesses interact due to…
Q&A: Business Continuity in the Digital Age
May 27, 2020 by David GambrillIn an age of social distancing, contactless claims resolution is an important part of preventing the spread of the novel coronavirus. Canadian Underwriter has talked to those in the claims industry about how to do their jobs safely in the…
Opinion: Climate change isn’t pausing for the pandemic
May 7, 2020 Dr. Janis Sarra, Professor of Law, University of British ColumbiaAs the insurance sector adjusts to respond to challenges related to the novel coronavirus, flood season in Canada is beginning. Today, residents in Fort McMurray, Alta., are returning to clean up their flooded homes and businesses on the anniversary of…
What makes #MeToo claims so tricky to handle
January 31, 2020 by Adam MalikThe #MeToo movement has sparked a sharp increase in the number of victims coming forward. As a result, organizations are finding themselves caught up in insurance claims. For claims managers and adjusters, according to experts, that means handling the matter…