Keyword
claims adjuster
How this tech is speeding up the property restoration claims process
March 2, 2023 by Alyssa DiSabatinoOne B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the…
Can the P&C industry navigate these 3 problems in 2023?
January 9, 2023 David GambrillThanks to supply chain disruptions, labour shortages and inflation, insurance policyholders face longer and more expensive repairs. To address that, insurance industry execs said, Canada’s P&C industry needs to up its communications game during the claims process. P&C insurance professionals…
Unlicensed adjuster doesn’t fit the ‘expert’ exemption: Regulator
May 9, 2022 by David GambrillManitoba’s insurance regulator fined a former adjuster $500 and ordered him to pay partial investigation costs of $2,500 for acting as an adjustor without a licence and not, as the former adjuster claimed, as an ‘insurance expert’ helping claimants. Kenneth…
Why an adjuster’s notes are out of bounds in this subrogation case
December 14, 2020 by David GambrillWhen The Co-operators quickly notified a third-party insurer, AIG Inc., upfront of its intention to pursue a subrogation claim against AIG’s client in an oil spill case, little did The Co-operators know the move would later backfire when it came…
The absurd effect of commerce law on claims adjusting
September 1, 2018 by Greg MeckbachIt is easier for Canadian insurance companies to bring in adjusters from the United States than to move Canadian adjusters from one province to another, due in part of the North American Free Trade Agreement (NAFTA), speakers said at the…
Claims adjuster fined $4,000 for failing to properly inform insured about coverage
July 25, 2018 by Jason ContantA Quebec claims adjuster has been fined $4,000 for failing to inform an insured about an insurance carrier’s rights under the insurance policy, and for not promptly responding to emails from the insurer. Philippe Morin was charged with two counts…
Mobile telematics data can offer rich insights into distracted driving and impact loss trends, Insurance Analytics Canada speaker suggests
June 28, 2017 Jason Contant, Online EditorMobile telematics data, while sometimes providing “noisy,” or meaningless information, can also offer rich insights on distracted driving that could impact loss trends, a speaker suggested on Wednesday at the third annual Insurance Analytics Canada Summit in Toronto. Ted Gramer,…
Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum
March 3, 2017 Jason Contant, Online EditorLearning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell &…
Clouding the Issue
February 2, 2017 The CIP Society - Insurance Institute of CanadaWhat if information about a specific claim, stored in the cloud as part of a company’s new cloud-based system, goes missing? What are the ethical responsibilities of the company, the claims adjuster, the manager and other employees who may have handled the file in past?
Litigation privilege ‘can be asserted’ against administrative investigators, Supreme Court of Canada finds in ruling in favour of Aviva
November 28, 2016 by Canadian UnderwriterAn insurer in Quebec can assert litigation privilege when the province’s self-regulating body for agents, brokers and claims adjusters demands a copy of an entire file on a claim, the Supreme Court of Canada suggested in a ruling released this…