Canadian Underwriter

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claims adjuster

News AdjustersCatastrophes

The absurd effect of commerce law on claims adjusting

September 1, 2018 by Greg Meckbach

It is easier for Canadian insurance companies to bring in adjusters from the United States than to move Canadian adjusters from one province to another, due in part of the North American Free Trade Agreement (NAFTA), speakers said at the

News AdjustersClaimsLegal

Claims adjuster fined $4,000 for failing to properly inform insured about coverage

July 25, 2018 by Jason Contant

A Quebec claims adjuster has been fined $4,000 for failing to inform an insured about an insurance carrier’s rights under the insurance policy, and for not promptly responding to emails from the insurer. Philippe Morin was charged with two counts

News InsuranceMarkets / CoveragesProductsTechnology

Mobile telematics data can offer rich insights into distracted driving and impact loss trends, Insurance Analytics Canada speaker suggests

June 28, 2017 Jason Contant, Online Editor

Mobile telematics data, while sometimes providing “noisy,” or meaningless information, can also offer rich insights on distracted driving that could impact loss trends, a speaker suggested on Wednesday at the third annual Insurance Analytics Canada Summit in Toronto. Ted Gramer,

News InsuranceMarkets / CoveragesProfessional DevelopmentTechnology

Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum

March 3, 2017 Jason Contant, Online Editor

Learning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell &

Feature LegalMergers and AqcuisitionsTechnology

Clouding the Issue

February 2, 2017 The CIP Society - Insurance Institute of Canada

What if information about a specific claim, stored in the cloud as part of a company’s new cloud-based system, goes missing? What are the ethical responsibilities of the company, the claims adjuster, the manager and other employees who may have handled the file in past?

News InsuranceLegalLegislation / RegulationMergers and Aqcuisitions

Litigation privilege ‘can be asserted’ against administrative investigators, Supreme Court of Canada finds in ruling in favour of Aviva

November 28, 2016 by Canadian Underwriter

An insurer in Quebec can assert litigation privilege when the province’s self-regulating body for agents, brokers and claims adjusters demands a copy of an entire file on a claim, the Supreme Court of Canada suggested in a ruling released this