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claims management

A property affected by November 2021 flooding as seen on the Shackan Indian Band.
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New claims-management service launches certificate program for insurers

November 11, 2022 by Alyssa DiSabatino

A new claims management program, which enables insurance companies to divert waste from landfills by recycling flooring and drywall during the claims and restoration process, has officially launched its certification program.   The EcoClaim certificate program will enable insurers to

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Aviva Canada’s eco-friendly approach to claims

June 7, 2022 by Alyssa DiSabatino

Aviva Canada is piloting an eco-friendly claims process, part of its plan to become a net-zero company by 2040. Notably, the company is mobilizing its efforts to respond to climate change by recycling and sorting materials during the claims process.

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Survey shows brokers need to improve claims management services

October 26, 2021 Jeff Buckstein

Brokers dealing with claims management should explore ways to hone their client skills in several categories, say business respondents to Canadian Underwriter’s Trusted Advisor 2021 survey. Only 36% of respondents – commercial clients of the brokers – said they were

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Solution addresses staffing demands for claims management

June 14, 2018 by Jason Contant

Claims adjusting firm Crawford & Company (Canada), Inc. has launched a staffing solution designed to place Crawford claims management professionals in-house at their clients’ place of business to meet staffing demands associated with unexpected leaves, influxes in work volume or

insPRESS AnnouncementsInsurance

Catastrophe Response Unit launches CRU VUE Program

May 28, 2018 by CRU Adjusters

TORONTO, May 28, 2018 /insPRESS/ – Catastrophe Response Unit – CRU Adjusters (a division of the CRU GROUP) is excited to announce the rollout of their newest program to assist in exterior and roof damage evaluation. Originally planned for a 3rd

insPRESS AnnouncementsAppointmentsClaimsInsurance

ClaimsPro appoints Kumar Sivakumaran to Vice President, National Operations

February 22, 2018 by SCM Insurance Services

TORONTO, Feb. 22, 2018 /insPRESS/ – ClaimsPro, Canada’s leading provider of independent claims adjusting services, today announced the appointment of Kumar Sivakumaran as Vice President, National Operations. Mr. Sivakumaran will succeed Dustin Volk, who recently assumed the role of Senior

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Endeavour, Advent Claims partner to support Lloyd’s coverholders in Canada

September 7, 2017 by Canadian Underwriter

Advent Claims will provide its claims management system to Lloyd’s broker, Endeavour Insurance Services, as part of a new partnership arrangement meant to support London market coverholders operating in Canada. Advent Claims is a technology-led claims third-party administrator; Endeavour Insurance

News InsuranceMarkets / CoveragesMergers and AqcuisitionsProductsTechnology

Global software company Symbility Solutions partners with Toronto’s DeepLearni.ng to bring AI to property insurance

August 2, 2017 by Canadian Underwriter

Global software company Symbility Solutions Inc. announced on Wednesday that it has entered into a new partnership with Toronto-based DeepLearni.ng to bring artificial intelligence (AI) solutions into property insurance. Symbility said in a press release that “by closely collaborating with

News InsuranceLegislation / RegulationMergers and AqcuisitionsProductsTechnology

ENCON Group announces standalone cyber policy for Canadian companies

June 16, 2017 by Canadian Underwriter

Canadian managing general agent (MGA) ENCON Group Inc. announced on Thursday the introduction of a standalone cyber insurance policy that provides coverage for network business interruption, ecommerce trading exposure, crime and intellectual property risks. Ottawa-based ENCON Group said in a

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Loss adjusting innovation emerging in light of insurance claims for forest fires: Cunningham Lindsey

June 6, 2017 by Canadian Underwriter

Greater complexity in insured losses sparked by forest fires has produced a bright spot: innovation in how loss adjusters are tackling these events, suggests a new review from Cunningham Lindsey. Released Tuesday, the company’s 2017 Major and Complex Loss Review

News InsuranceLegislation / RegulationMergers and AqcuisitionsProfessional DevelopmentTechnology

Regulatory change demands that insurers show regulators using telematics data for claims management would help consumers

April 28, 2016 Angela Stelmakowich, Editor

The Financial Services Commission of Ontario (FSCO) has drawn a line in the sand when it comes to using telematics data for claims management, but it is not a given that line will always be in place, Blair Currie, vice