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ClaimsPro
What’s new in restoration and adjuster national licensing?
April 4, 2024 by Jason ContantThe trend of insurers owning restoration firms and third-party vendors may not continue, particularly since controlling costs remains a priority for carriers, sources tell Canadian Underwriter. It also looks like a national adjusting licensing standard or cross-provincial licensing will not…
Claims veteran announces retirement
October 23, 2023 by Jason ContantLorri Frederick will retire as president of ClaimsPro North America at the end of this year. Frederick’s insurance career spans more than 30 years in the industry, including 10 years at independent adjusting firm ClaimsPro. “During her 10 years with…
What it’s like on the scene of the Nova Scotia wildfires
June 1, 2023 by Jason ContantTwo large wildfires burning in Halifax and Shelburne counties in Nova Scotia remain out of control, even as fire and additional living expenses (ALE) claims start to trickle in for insurers and adjusters. Some adjusters aren’t able to access the…
Why adjusters are feeling squeezed during Cat response
June 3, 2022 by Alyssa DiSabatinoAs NatCats increase in frequency, getting adjusters to the scene of a claim has been “tougher than it’s been in years past.” Claims experts blame economic strain and inflationary pressures, as well as to the ongoing war for talent. Following…
Adjusters stretched thin after back-to-back storms
May 31, 2022 by Alyssa DiSabatinoManitoba has experienced one of the wettest springs on record, and the back-to-back storms and flooding have stretched adjusters’ resources very thin, claims professionals say. Strong winds and a rainstorm that occurred in Manitoba last evening have continued into today. This event…
Lorri Frederick, ClaimsPro
March 12, 2021 by Jason ContantLorri Frederick, President, ClaimsPro Claims has been a very “old-school” and traditional sector of the insurance industry, and for the longest time was very slow to change from the standpoints of technology, process, and diversity, said Lorri Frederick, president of…
How Quebec floods are challenging adjusters
May 1, 2019 by Greg MeckbachMany homes flooded in Sainte-Marthe-sur-le-Lac, Que. will be total losses and may not have overland flood coverage, a vice president for an independent adjusting firm suggests. Claims adjusting firm ClaimsPro is involved in about 2,000 flood claims from April in…
How these independent claims adjusters lost their jobs
August 30, 2018 by Greg MeckbachSome employees of Canadian independent adjusting firms have been shown the door due to bad behaviour that the #MeToo movement is bringing to the forefront, company CEOs said at the recent Canadian Claims Summit. In terms of harassment in the…
Flood report: The city that saw a month’s worth of rain in under three hours
August 8, 2018 by Jason ContantA “pocket storm” that dumped a month’s worth of rain on the City of Toronto in less than three hours Tuesday night has resulted in mostly sewer back-up and flooding claims, with few commercial losses, according to claims adjuster ClaimsPro.…
Shop Canadian when selling marine, brokers advised
July 4, 2018 by Jason ContantBrokers interested in selling marine insurance should target coverholders and managing general agents (MGAs) in Canada rather than going straight to the London market, a senior marine surveyor told Canadian Underwriter recently. “There are a lot of MGAs and coverholders…
ClaimsPro prepares dedicated adjuster team for marijuana legalization
June 22, 2018 by Jason ContantIndependent adjusting company ClaimsPro announced this week that it has prepared a dedicated adjuster team for the cannabis industry, just as Canada moves to legalize marijuana in October. The team will exclusively handle first- and third-party cannabis claims, such as…
Claims professionals speak out amid allegations of contractors providing insurance advice
June 21, 2018 by Jason ContantOntario and Quebec’s May 4 windstorm event has the Canadian claims industry talking about the proper roles of contractors and adjusters, based on unconfirmed reports that individual rogue contractors – e.g. not people associated with the larger restoration contracting firms –…