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Lorri Frederick, ClaimsPro
March 12, 2021 by Jason ContantLorri Frederick, President, ClaimsPro Claims has been a very “old-school” and traditional sector of the insurance industry, and for the longest time was very slow to change from the standpoints of technology, process, and diversity, said Lorri Frederick, president of…
How Quebec floods are challenging adjusters
May 1, 2019 by Greg MeckbachMany homes flooded in Sainte-Marthe-sur-le-Lac, Que. will be total losses and may not have overland flood coverage, a vice president for an independent adjusting firm suggests. Claims adjusting firm ClaimsPro is involved in about 2,000 flood claims from April in…
How these independent claims adjusters lost their jobs
August 30, 2018 by Greg MeckbachSome employees of Canadian independent adjusting firms have been shown the door due to bad behaviour that the #MeToo movement is bringing to the forefront, company CEOs said at the recent Canadian Claims Summit. In terms of harassment in the…
Flood report: The city that saw a month’s worth of rain in under three hours
August 8, 2018 by Jason ContantA “pocket storm” that dumped a month’s worth of rain on the City of Toronto in less than three hours Tuesday night has resulted in mostly sewer back-up and flooding claims, with few commercial losses, according to claims adjuster ClaimsPro.…
Shop Canadian when selling marine, brokers advised
July 4, 2018 by Jason ContantBrokers interested in selling marine insurance should target coverholders and managing general agents (MGAs) in Canada rather than going straight to the London market, a senior marine surveyor told Canadian Underwriter recently. “There are a lot of MGAs and coverholders…
ClaimsPro prepares dedicated adjuster team for marijuana legalization
June 22, 2018 by Jason ContantIndependent adjusting company ClaimsPro announced this week that it has prepared a dedicated adjuster team for the cannabis industry, just as Canada moves to legalize marijuana in October. The team will exclusively handle first- and third-party cannabis claims, such as…
Claims professionals speak out amid allegations of contractors providing insurance advice
June 21, 2018 by Jason ContantOntario and Quebec’s May 4 windstorm event has the Canadian claims industry talking about the proper roles of contractors and adjusters, based on unconfirmed reports that individual rogue contractors – e.g. not people associated with the larger restoration contracting firms –…
How training plays into claims adjusting during back-to-back cats
June 19, 2018 by Jason ContantWhen Canada experiences back-to-back catastrophes, it can be a challenge to pull together all the required resources in a timely fashion. Part of the puzzle is ensuring that claims adjusters and other parties are properly trained for the files they…
Why mutuals partner with independent adjusters
June 15, 2018 by Jason ContantSmall insurers or mutuals may decide to partner with independent adjusting (IA) firms as a way of providing them with flexibility on costs and full-time staff. On May 30, Contractor Connection, a service line of IA firm Crawford & Company…
ClaimsPro Announces Specialized Claims Services for Cannabis Industry with a Dedicated Adjuster Team
June 15, 2018 by SCM Insurance ServicesTORONTO, June 18, 2018 /insPRESS/ – ClaimsPro, Canada’s largest independent adjusting company is pleased to announce a new claims service designed exclusively to handle first and third-party cannabis claims. This new service is supported by a national team of dedicated…
P&C People: who’s doing what?
January 4, 2018 by Canadian UnderwriterKernaghan Adjusters veteran retires Raymond Smith, an insurance industry veteran with more than 45 years of experience, has decided to retire. The vice president of marketing and executive adjuster with Kernaghan Adjusters formally retired after seven years with the firm,…
ClaimsPro parent SCM buying Missouri multi-line adjusting firm
May 3, 2017 by Canadian UnderwriterEdmonton-based SCM Insurance Services Inc. announced Wednesday it is acquiring St. Louis-based adjusting firm Nixon & Company Inc. The move comes eight months after SCM announced the opening of a Chicago office and the appointment of Scott Goodreau as chief…