The Insurance Corporation of British Columbia has been ordered to pay an extra $5,000 to a client whose vehicle was badly damaged on a trip from California. In Link v. ICBC, released Nov. 25, the province’s civil resolution tribunal ruled…
After an initial surge, the number of clients taking advantage of virtual claims processing has dipped. For insurers, now is a critical time to evaluate their processes and figure out how to properly provide a touchless experience, says a recent…
Alberta is the only Canadian province where the average days billed for rental vehicles increased in 2020 Q4, according to a recent report. And it appears to be thanks to the almost $2 billion in insured damages the province suffered…
BROOKS, Alta. – A fast-moving weather system in Alberta brought both fire and ice, resulting in the evacuation of a village one day and a multi-vehicle collision that closed the Trans-Canada Highway between Medicine Hat and Calgary the next. About…
Insurance programs for connected and autonomous vehicles (CAV) in the United Kingdom may be applicable to Canada as well, according to a recent survey from Canada’s association of provincial insurance regulators. In the U.K., the Automated and Electrical Vehicles Act…
Small cars may be even more dangerous to drive these days just because they are sharing the road with an increasing number of larger vehicles, which have dominated new auto sales in recent years. The Insurance Institute of Highway Safety…
Auto insurance customers should enjoy a shorter claims journey if pandemic-related changes stick around, insurance pros told Canadian Underwriter recently. Social distancing rules related to the COVID-19 pandemic have forced the insurance industry, along with its customers, to adopt technology…
Mid-sized and luxury sports cars are the most collision-prone vehicles on the road, including the Hyundai Sonata, Infinity Q50, Lexus GS 350, and the Acura TLX, according to new research by QuoteWizard.com, an online insurance comparison platform. At the other…
Is the cost to repair vehicle brakes covered by an optional Autoplan policy in British Columbia? Yes, if the fact situation is similar to a small claims dispute recently heard by the province’s Civil Resolution Tribunal. In Driedger v. ICBC,…
CEREAL, Alta. – A Saskatchewan man says a well-timed pit stop may have helped him avoid getting caught in a fiery 10-vehicle crash in southeastern Alberta that killed three people. Dore Germo and his wife left Kelowna, B.C., on Monday…
Brokers looking to give their customers any positive news on rates potentially coming down shouldn’t get their hopes up. That’s because industry experts believe there’s little indication that we’ll see fewer collisions on roads despite all the safety technology found…
Post-marijuana legalization, how will adjusters know if a driver is “intoxicated”?