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Collision

News Insurance

The future clients want to see in auto claims processing

June 21, 2021 by Adam Malik

After an initial surge, the number of clients taking advantage of virtual claims processing has dipped. For insurers, now is a critical time to evaluate their processes and figure out how to properly provide a touchless experience, says a recent

News Insurance

Repair cycle times in Canada: Where it takes the longest to get a car fixed

April 8, 2021 by Adam Malik

Alberta is the only Canadian province where the average days billed for rental vehicles increased in 2020 Q4, according to a recent report. And it appears to be thanks to the almost $2 billion in insured damages the province suffered

News Insurance

‘Fire and ice:’ Weather leads to grass fires, slippery highways in southern Alberta

March 31, 2021 The Canadian Press

BROOKS, Alta. – A fast-moving weather system in Alberta brought both fire and ice, resulting in the evacuation of a village one day and a multi-vehicle collision that closed the Trans-Canada Highway between Medicine Hat and Calgary the next. About

News Insurance

Support in Canadian P&C industry for U.K. approach to insuring automated cars

January 29, 2021 by David Gambrill

Insurance programs for connected and autonomous vehicles (CAV) in the United Kingdom may be applicable to Canada as well, according to a recent survey from Canada’s association of provincial insurance regulators. In the U.K., the Automated and Electrical Vehicles Act

News Insurance

Why the risk for small car drivers is growing

July 2, 2020 by Adam Malik

Small cars may be even more dangerous to drive these days just because they are sharing the road with an increasing number of larger vehicles, which have dominated new auto sales in recent years. The Insurance Institute of Highway Safety

News AdjustersClaimsInsurance

COVID-19 has accelerated changes to the claims industry

June 15, 2020 by Adam Malik

Auto insurance customers should enjoy a shorter claims journey if pandemic-related changes stick around, insurance pros told Canadian Underwriter recently. Social distancing rules related to the COVID-19 pandemic have forced the insurance industry, along with its customers, to adopt technology

News BrokersClaimsInsurance

Crash-prone cars you may think twice about underwriting

February 21, 2020 by Adam Malik

Mid-sized and luxury sports cars are the most collision-prone vehicles on the road, including the Hyundai Sonata, Infinity Q50, Lexus GS 350, and the Acura TLX, according to new research by QuoteWizard.com, an online insurance comparison platform. At the other

News ClaimsInsurance

Why an insurer has to pay brake repair costs under this optional policy

December 2, 2019 by Jason Contant

Is the cost to repair vehicle brakes covered by an optional Autoplan policy in British Columbia? Yes, if the fact situation is similar to a small claims dispute recently heard by the province’s Civil Resolution Tribunal. In Driedger v. ICBC,

News Claims

Ten-vehicle crash in Alberta kills three

August 21, 2019 THE CANADIAN PRESS

CEREAL, Alta. – A Saskatchewan man says a well-timed pit stop may have helped him avoid getting caught in a fiery 10-vehicle crash in southeastern Alberta that killed three people. Dore Germo and his wife left Kelowna, B.C., on Monday

News BrokersInsuranceTechnology

Is the entertainment tech in vehicles cancelling out the safety tech?

August 14, 2019 by Adam Malik

Brokers looking to give their customers any positive news on rates potentially coming down shouldn’t get their hopes up. That’s because industry experts believe there’s little indication that we’ll see fewer collisions on roads despite all the safety technology found

Feature AdjustersClaims CanadaLegal

Ask the right questions

June 17, 2019 Chloe Mathioudakis, Litigator, Field Law; and Erika Carrasco, Partner, Field Law

Post-marijuana legalization, how will adjusters know if a driver is “intoxicated”?

News ClaimsLegislation / Regulation

Company calls for tow truck operator training standards

November 14, 2018 by Greg Meckbach

Tow truck drivers should not be allowed to hook up and haul vehicles damaged in collisions without some sort of certification above and beyond a driver’s licence, says CAA South Central Ontario. “If you have a Class G driver’s licence,