Keyword
communication
Pandemic communication between brokers and insurers needed improvement, brokerage executive says
October 19, 2021 by Jason ContantCommunication between brokers and insurers could have been better during the pandemic, a Hub International executive said during Insurance Bureau of Canada’s 2021 Commercial Insurance Symposium. “We did have some good communication, but I think there was a little bit…
Communicating with clients: Ditch the emojis! LOL
June 9, 2021 by Adam MalikDitch the emojis and shorthand — use proper language when communicating to clients in writing, an insurance executive urged during a recent webinar. Insurance professionals would be wise to make the extra effort to be clear to clients when communicating…
What COVID-19 taught P&C leaders to do with their staff
January 8, 2021 by Adam MalikContinue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole…
One simple way to avoid a claims dispute
July 2, 2019 by Greg MeckbachSome claims disputes can be prevented entirely with better communication between clients and insurers, suggests an engineer for a firm that investigates property damage. “I couldn’t put a number on it, but I would say a large number of the…
Stilling quake risk in eastern Canada demands greater focus, awareness and effort: Swiss Re
July 11, 2017 by Angela StelmakowichRisk awareness is severely lacking and not enough attention is being paid to quake risk in eastern Canada, a region with “huge” loss-inflicting potential that a Swiss Re model projects could produce the country’s largest nat-Cat loss ever if the…
Lack of oversight regarding security of third-party IoT implementation: survey
May 31, 2017 by Canadian UnderwriterA gap in understanding how best to mitigate and communicate risks around the Internet of Things (IoT) persists despite organizations reporting high concern about related security, notes a new report from Ponemon Institute and Shared Assessments Program. Released Wednesday, The…
Use of technology could help to enhance compliance efforts: KPMG LLP report
March 14, 2017 by Canadian UnderwriterThe majority of chief compliance officers (CCO) in the United States taking part in a KPMG LLP survey are struggling to integrate and automate compliance activities across their organizations. Six in 10 polled CCOs report “their company’s technology infrastructure has…
Making things fast, simple and transparent important for Millennials: speaker
November 15, 2016 by Angela StelmakowichProviders dealing with Millennials must have a clear value proposition and understand the importance of communicating in a way that is most comfortable for their clients, David Nugent, WealthSimple’s portfolio manager and chief compliance officer, suggested Monday during an event…
Collaboration, communication and integration key to success: Boland at IBAO Convention
October 23, 2016 Jason Contant, Online EditorBrokers, broker management system (BMS) companies and insurance companies all need to “come together” using collaboration, communication and integration, incoming Insurance Brokers Association of Ontario (IBAO) president Traci Boland said last week at the association’s 96th annual convention. “The theme…
Brokers’ challenges presenting opportunities: new IBAC president
October 1, 2016 Jason Contant, Online EditorThe issues facing the broker channel – such as the regulatory environment and technology – are collective, but the channel is strong together, Robert Harrison, new president of the Insurance Brokers Association of Canada (IBAC), said during the association’s annual…