Keyword
consumer
Customers in driver’s seat, geared up for experimenting with insurance offerings: webinar
June 29, 2017 by Angela StelmakowichCustomers want to be in the driver’s seat and, increasingly, that is something insurance providers should want as well, Ellen Carney, principal analyst for e-business and channel strategy at U.S.-based research and advisory firm Forrester, suggested during a Centre for…
Innovative technologies clustered on expectations side, most types of technology two to 10 years away: CIAA event speaker
April 19, 2017 by Angela StelmakowichThe influence of technology will be more clearly felt in the next 10 or 15 years as opposed to the next few years, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested during a Canadian Insurance…
Preparation, not panic, is the way to address earthquake risk: IBC’s Don Forgeron
April 7, 2017 by Angela StelmakowichWhen talk turns to the possibility of a major earthquake in Canada, Don Forgeron, president and CEO of Insurance Bureau of Canada (IBC), advises that the response should be to prepare, not to panic. “No one should spend their day…
More fairness in Ontario auto insurance needed to fix the system: IBC’s Forgeron
October 24, 2016 by Canadian UnderwriterFairness is still lacking in Ontario’s auto insurance system and a balance needs to be struck between both lower premiums and the right level of benefits, Don Forgeron, president and chief executive officer of Insurance Bureau of Canada (IBC), said…
Use of comparison sites to buy auto, home insurance developing, but trailing in Canada and the U.S.: Finaccord
October 6, 2016 by Canadian UnderwriterThe use of comparison sites to buy auto and home insurance is developing rapidly, but continues to trail in Canada and the United States relative to the United Kingdom and continental Europe, according to new consumer research from Finaccord. On…