Keyword
COVID-19
How auto theft is evolving
April 17, 2024 by Jason ContantFraudsters are adapting their methods in an attempt to fly under the claims radar, and even using artificial intelligence to create false documentation and platforms for claims handling, speakers tell the Insurance Institute’s 2024 CIP Society Symposium. Auto theft has…
Inadequate security led to breach that compromised Canadians’ info: watchdog
February 16, 2024 Jim Bronskill – The Canadian PressOTTAWA – Government departments lacked adequate protections to fend off a “sophisticated and co-ordinated” cyberattack that compromised the sensitive information of tens of thousands of Canadians, the federal privacy watchdog has found. In a report tabled Thursday, privacy commissioner Philippe…
Has COVID-19 changed restaurant insurance forever?
July 13, 2023 Jason ContantCanada’s hospitality sector was particularly hard-hit by the COVID-19 pandemic, with government-mandated shutdowns and restrictions grinding the industry to a halt. Now, as restaurants return to pre-pandemic foot traffic and revenue levels, the need for insurance solutions and capacity is…
How the pandemic changed adjusting for the long haul
July 10, 2023 Philip PoradoCOVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some…
What key factors spark E&O claims against brokers?
May 25, 2023 David GambrillSenior broker retirements, a labour shortage that’s spurring firms to bring new, inexperienced employees into brokerages, and a hybrid office may be combining to increase a broker’s errors and omissions (E&O) exposure. “It’s very difficult to track [broker E&O] claims…
Brokers still worry about the hard market, but what’s next?
May 1, 2023 Philip PoradoAlthough Canadian property and casualty (P&C) insurance brokers still call the hard market their greatest challenge, their overall level of concern is gradually waning. So found Canadian Underwriter’s 2023 National Broker Survey, in which more than 150 brokers nationwide expressed…
Do younger Canadians planning vacations value travel insurance?
February 2, 2023 Canadian Underwriter StaffMaking up for the inability to travel during the pandemic is top of mind for 70% of Canadian millennials, who told an Allianz Global Assistance survey conducted by Ipsos they’ll be taking a vacation this year. Of those saying they’ll…
Burnout and isolation: Employees and managers can’t ignore social, mental health impact of working from home
October 21, 2022 The Canadian PressKiffer George Card, Assistant Professor in Health Sciences, Simon Fraser University – THE CONVERSATION This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on…
Why risk managers are feeling a sense of urgency
September 29, 2022 by Jason ContantThe COVID-19 pandemic has changed the business and risk landscape dramatically over the past couple of years and created a sense of urgency to spread risk knowledge and education, the new CEO of RIMS said in an interview with Canadian…
Lessons from COVID-19 will help brokers get clients through a recession
September 9, 2022 David GambrillIf a long-predicted recession comes to pass, brokers will need to stay close to their clients’ changing needs. But in some ways, commercial insurance brokers have gained an advantage from the discipline developed while navigating their clients through COVID-19. Those…
What insurers are doing to improve recruiting
August 23, 2022 Philip PoradoIt’s not your imagination, COVID-19 really did throw a wrench into the insurance industry’s ability to hire and retain talent, says a new Deloitte report on the state of Canada’s P&C industry. It found industry demand for people with the…
Uptick in business bankruptcies just the tip of the iceberg: CFIB
August 19, 2022 The Canadian PressTORONTO – A small business lobby group says commercial bankruptcies are rising in Canada and even more small businesses are at risk of closure. Data from the Office of the Superintendent of Bankruptcy Canada shows small business insolvencies have been…