Canadian Underwriter

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COVID-19

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Did loosening COVID restrictions contribute to more serious accidents?

July 21, 2021 by Jason Contant

Statistics from Manitoba Public Insurance (MPI) show a definitive link between the lifting of COVID-19 public health orders and an increase in serious collisions and fatalities on roads in the province. Throughout the pandemic, Canadian Underwriter has reported auto insurer

Back to the office post-pandemic
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How this Top 5 insurer is approaching return to work

July 20, 2021 by Jason Contant

Wawanesa Mutual Insurance Company is allowing the “vast majority” of its team members to choose where they want to work starting mid-September. The move will provide flexibility to employees, allow continued support of the business, and support recruiting and retaining

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Lessons learned in a year when strategy changed on the fly

July 16, 2021 by Adam Malik

Understanding the relationship between your in-person and online communities is a lesson that one brokerage is taking away after 16 months of change when it comes to marketing and attracting new clients. COVID-19 was declared a global pandemic on March

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Vaccination Summer 2021: Boom times for travel insurance?

July 14, 2021 by David Gambrill

Travel insurance is poised to start its post-COVID rebound, with Canadian governments relaxing restrictions to allow more travel within and between provinces. “The travel insurance market will definitely rebound from this, because people are not going to stop traveling; we

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Broker association exec offers thoughts on returning to the office

July 9, 2021 by Adam Malik

How brokers view their work is changing, and brokerage principals need to keep pace with these new expectations, says an executive at Ontario’s broker association. Employers in industries across the board are figuring out how (and whether) their staff will

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Niagara top doctor says reopening border with U.S. this summer is too risky

July 8, 2021 Holly McKenzie-Sutter, The Canadian Press

The top public health official in Ontario’s Niagara Region says he wants the U.S.-Canada border to stay closed until the fall even as local business leaders and politicians call for the opposite to support the area’s tourism-reliant economy. Dr. Mustafa

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Insurers come out of COVID looking at AI-based claims tech

July 7, 2021 by Adam Malik

Now that the global pandemic has expedited the use of artificial intelligence in auto insurance claims processing, carriers are left with a simple choice, according to one industry AI expert — invest or be left behind. The promise of processing

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How this brokerage pivoted to forge community ties online

July 6, 2021 by Adam Malik

When a global pandemic shut down in-person events, one brokerage created a new communications strategy to reach people where much of the world shifted — online. For Antigonish, N.S.-based brokerage AA Munro Insurance, it was important to tell their clients,

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Your work is about to change. Why working from home won’t be the same

July 5, 2021 by Adam Malik

Working from home more often means a change to the way property and casualty insurance industry professionals do their jobs, as well as the expectations between employee and employer, according to an expert from Aon. “Part of your job duties,

Returning back to work
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Tips for re-onboarding employees who started remotely

June 28, 2021 by Jason Contant

It’ll be a difficult enough adjustment for Canadian P&C professionals who were working remotely to head back to the office. But it’ll be particularly challenging for those who were hired and onboarded remotely, according to a Harvard Business Review blog

Back to the office with COVID precautions
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How a return to work changed the approach of this Top 5 insurer

June 25, 2021 by Jason Contant

Aviva Canada is taking a deliberate and measured approach to change initiatives in the second half of the year, with the understanding the next few months and the looming return to the office will be a stressful time for employees.

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Return to work: How P&C industry workers feel about workplace safety

June 25, 2021 by Adam Malik

Fears about COVID-19 infections in the workplace, questions about safety precautions, and concerns about vaccination rates are key reasons why some property and casualty insurance professionals say they are not enthused about a return to the office. Canadian Underwriter’s Working