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Complaints spike as taxpayers’ watchdog to review CRA handling of locked accounts

February 26, 2021 Jordan Press - THE CANADIAN PRESS

OTTAWA – The federal taxpayers’ watchdog says complaints to his office spiked in the hours after he went public with concerns about how the Canada Revenue Agency locked users out of their online accounts. The accounts were locked just over

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Internal data show surge in harassment complaints at Canada Revenue Agency, RCMP

February 11, 2021 Christopher Reynolds - THE CANADIAN PRESS

OTTAWA – Complaints of workplace harassment and violence have risen sharply at several federal departments and agencies in recent years, according to internal data. The Canada Revenue Agency (CRA) saw harassment complaints jump 82 per cent to 166 between 2016-17

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Cybersecurity poll finds 84% rethink engaging with businesses hit by data breach

September 30, 2020 The Canadian Press - David Paddon

TORONTO – A large majority of Canadians are reluctant to do business with companies that suffer a data breach, according to a new study released Monday by KPMG. The report also says about one-quarter of the people surveyed for the

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Some CRA online services remain unavailable a month after cyberattacks

September 24, 2020 Jacob Serebrin - THE CANADIAN PRESS

More than a month after the Canada Revenue Agency took its website offline in the wake of a major cyberattack, the federal tax collection agency won’t say when it expects its online services to fully return to normal.   A number

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Ottawa proposes to clarify tax rules on imported reinsurance services

March 28, 2016 by Canadian Underwriter

The federal government recently announced it intends to “clarify” the rules for calculating sales tax on reinsurance premiums in certain cases. In its 2016-17 budget document, the ruling Liberals propose “to clarify that two specific components of imported reinsurance services,