As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained…
Whether it’s providing clients with information or adding clarity to their situation, brokers can’t afford to let their communication slip, according to one broker expert. “Communication is key. It’s not a one-way street. It’s a matter of listening,” said Paul…