Keyword
customer relationship

News Insurance

In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained…

News BrokersInsurance

What key skill brokers can’t afford to forget

November 25, 2019 by Adam Malik

Whether it’s providing clients with information or adding clarity to their situation, brokers can’t afford to let their communication slip, according to one broker expert. “Communication is key. It’s not a one-way street. It’s a matter of listening,” said Paul…