Canadian Underwriter

Keyword
Customer Retention

News Insurance

The case for retaining clients instead of finding new ones

January 5, 2021 by Adam Malik

The insurance industry is putting a disproportionate amount of effort in bringing new customers to their business and not investing enough in client retention, which is a far more affordable strategy, says an industry observer. Further plaguing the industry is

News CatastrophesInsuranceMergers and AqcuisitionsProductsTechnology

Home telematics startup Roost closes second round of funding with investments from Desjardins Insurance and Aviva Ventures

August 23, 2017 by Canadian Underwriter

Roost, a U.S.-based innovator in smart home telematics for the insurance industry, announced on Wednesday it has closed its second round of funding with US$10.4 million in investments from three companies, including Desjardins Insurance. The US$10.4 million Series B funding includes strategic investments from three companies, led by Aviva Ventures, with participation from Desjardins Insurance and Fosun RZ Capital in China, noted information from Sunnyvale, Calif.-headquartered Roost. Existing investors also participated in the round, bringing total funding to date to US$17 million.…

News AssociationsInsuranceProductsTechnology

Collaboration leads to milestone achievement to define data exchange standards between companies, brokers

August 23, 2017 by Canadian Underwriter

The long-standing objective of standardized real-time data exchange between insurance brokers and companies has taken a big step forward with Tuesday’s announcement that initial testing of the process has been successfully completed. A team of players in Canada’s p&c insurance