Canadian Underwriter

Keyword
Desjardins

News CatastrophesClaimsClaims CanadaProfessional DevelopmentRestoration

Adjuster training: How the industry can up its game

August 31, 2020 by Greg Meckbach

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is

News Insurance

How these two insurers are serving customers during the pandemic

March 23, 2020 by Greg Meckbach

Most Desjardins agency offices are now dealing with customers over the phone and Internet, while CAA Club Group has closed its Ontario stores due to the COVID-19 pandemic. “Desjardins agents are continuing to focus on servicing our clients,” a spokesperson

News InsuranceMarkets / Coverages

Desjardins Group reveals cost of 2019 data breach

February 26, 2020 The Canadian Press

MONTREAL – The Desjardins Group says last year’s theft of the personal data of its 4.2 million members ultimately cost the co-operative $108 million. The Quebec-based financial institution initially estimated the cost of a malicious employee’s breach – which also

Feature

Big Moves – Former head of State Farm Canada retires

January 20, 2020 by Greg Meckbach

Barbara Bellissimo helped lead State Farm Canada through the transition after it was bought by Desjardins Group

News Appointments

Former State Farm Canada chief agent Bellissimo to retire

November 20, 2019 by Greg Meckbach

Barbara Bellissimo, former chief agent and senior vice-president of State Farm Canada and chair of the board of the Institute for Catastrophic Loss Reduction, is retiring from Desjardins at the end of this year. She is currently senior vice-president of

News ClaimsClaims CanadaRiskTechnology

Desjardins revises data theft impact numbers, says 4.2 million affected

November 1, 2019 Julien Arsenault - THE CANADIAN PRESS

MONTREAL – The Desjardins Group data theft is much more widespread than first thought and actually hit 4.2 million members, the banking co-operative’s chief executive said Friday. Guy Cormier told a news conference the revised number – which represents the

News Appointments

New leader for Top 5 Canadian insurer

October 23, 2019 by Greg Meckbach

Desjardins General Insurance Group’s new president and chief operating officer is Valérie Lavoie. Denis Dubois (pictured), DGIG president until recently, now heads the life insurance and wealth management side of Desjardins Group, a spokesperson told Canadian Underwriter Wednesday. Lavoie is

News ClaimsLegislation / RegulationTechnology

What the latest distracted driving numbers from Desjardins mean

September 24, 2019 by Greg Meckbach

Despite increased penalties for distracted driving, poll results released Tuesday by Canada’s second-largest auto insurer indicate even more motorists are engaging in this risky behaviour. More than half (53%) of respondents to a survey admit to having driven distracted by

News RiskTechnology

Data breach affects nearly 3 million Desjardins Group members

June 20, 2019 THE CANADIAN PRESS

MONTREAL – Desjardins Group said Thursday the personal information of more than 2.9 million of its members has been shared with individuals outside of the organization. The Quebec-based financial institution said the breach affects 2.7 million individual members and 173,000

News ClaimsInsurance

How many Canadians actually understand water damage coverage?

December 6, 2018 by Jason Contant

Only about half of Canadians polled by Canada’s third largest insurer understand what kind of water damage is covered by their insurance policy, providing an opportunity for brokers to educate clients on the coverage. “For insurance brokers and agents, understanding

Feature Technology

Changing the Channel

November 6, 2018 by Canadian Underwriter

The property and casualty insurance industry is like a cable TV network: you can choose from among a variety of channels – broker, direct, multi-channel and omni-channel. Desjardins’ Denis Dubois explains what they all mean, and tells CU how distribution channels may evolve in the future.

News CatastrophesTechnology

Must-have for insurers to underwrite overland flood

September 26, 2018 by Greg Meckbach

Artificial intelligence and data analytics is one reason some Canadian insurers are underwriting residential flood coverage, speakers said Tuesday during an industry conference. “Here is an opportunity that we took to really look at the massive data sets we worked